Director of Market Operations

Smile Brands Inc.; Clovis (CA); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Telemedicine

Flexible Spending Accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Smile Brands Inc. is seeking an experienced Operations Leader to work with the COO in directing market operations and supporting dental practices.

The role focuses on cost and operations analyses to improve marketing outcomes and overseeing staff operations, planning, and budget development across districts. The position requires prior experience in a similar dental service organization role, with responsibilities including staff development, regulatory compliance, and close collaboration with

Qualifications

• Experience in a similar role with a dental service organization.

Responsibilities

• Ensuring flawless execution of operational standards, and ensuring services are compliant with professional standards, state and federal regulatory requirements
• Analyzing financial trend data and taking action on areas of opportunity, while balancing operations costs
• Recruiting, hiring, and developing Managers capable of building teams that provide exceptional patient care
• Supervising district Office Managers and coaching, giving performance appraisals and corrective action when necessary
• Communicating with Office and Dental leadership to ensure they have necessary support
• Leveraging market advertising, marketing and sales to each office’s best advantage Engaging with providers to build strong relationships while supporting them and ensuring their success

Job description

Overview

You’ll be an important member of the operations team, working closely with the COO to meet the marketing needs in the market. You’ll be directing and overseeing business services within the market, including providing cost and operation analyses to determine the most effective path to achieve marketing objectives. Plus, you’ll oversee staff operations, business planning and budget development for each district.

Schedule (days/hours)

Mon-Fri (some Sat)

Responsibilities

• Ensuring flawless execution of operational standards, and ensuring services are compliant with professional standards, state and federal regulatory requirements


• Analyzing financial trend data and taking action on areas of opportunity, while balancing operations costs


• Recruiting, hiring, and developing Managers capable of building teams that provide exceptional patient care


• Supervising district Office Managers and coaching, giving performance appraisals and corrective action when necessary


• Communicating with Office and Dental leadership to ensure they have necessary support


• Leveraging market advertising, marketing and sales to each office’s best advantage Engaging with providers to build strong relationships while supporting them and ensuring their success

Qualifications

• Experience in a similar role with a dental service organization.

Compensation

$90,000 - $110,000 per year

About Us

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [e-mail]