Director of Management Services

Waccamaw Management, LLC; San Antonio (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in community management seeks a Community Director to oversee branch operations and staff. The role involves training, strategic planning, and maintaining stakeholder relationships. Ideal candidates will have extensive experience and strong communication skills.

Qualifications

• 7-10 years of related experience required.
• 5-7 years of management experience required.
• 5-7 years of community association experience required.

Responsibilities

• Oversee administrative operations and staff supervision.
• Manage branch operations and monitor staff performance.
• Assist with strategic planning and business development.

Skills

Proficiency in GAAP

Business Correspondence Skills

Professional Communication

Time Management

Detail-oriented

Education

Bachelor’s Degree

Master of Business Administration Degree

Tools

Microsoft Office

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Community Director is responsible for the administrative operations and supervision of a branch, including:

1. Training, supervising, and evaluating staff and office operations.
2. Participating in departmental committees and managing different structures, with duties and responsibilities varying accordingly.
3. Providing oversight of general branch operations.
4. Monitoring staff performance and office efficiency.
5. Establishing positive relationships with stakeholders and vendors at the branch level.
6. Assisting with strategic planning, business development, and fiscal management at the branch level.
7. Performing other duties as assigned.

Requirements

• Proficiency in GAAP.
• Expertise in Microsoft Office (Word, Excel, Outlook).
• Excellent business correspondence skills (grammar, structure, punctuation, spelling).
• Strong professional communication skills (phone, interpersonal, written, verbal).
• Self-motivated, proactive, detail-oriented, and a team player.
• Ability to maintain confidentiality and exercise discretion.
• Effective time management and prioritization skills.
• Bachelor’s Degree required.
• Master of Business Administration Degree preferred.
• 7-10 years of related or closely related experience.
• 5-7 years of management and/or supervisory experience.
• 5-7 years of community association experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.