Director of Loss Control

Highview National Insurance Company; New York (NY); On-site; USD 150,000 - 250,000; Full time

Job summary

Highview National Insurance Company seeks a Director of Loss Control to lead our loss control and risk management function. You will guide pre-bind risk assessments, lead root cause analysis, and oversee external loss control partnerships, while mentoring a Risk Control Specialist.

You will partner with Underwriting and Claims to shape tools, resources, and programs that support safer workplaces and stronger risk performance across our portfolio.

Qualifications

• 7+ years in workers' compensation loss control or risk management, with leadership experience.
• Deep knowledge of WC in NY, NJ, and PA; Code Rule 59 and Code Rule 60 experience required.
• Proven root cause analysis experience — claim-by-claim investigation, not just trend reporting.
• Strong communication skills; ability to distill complex risk findings into concise, actionable assessments.
• Willingness to travel within NY, NJ, and PA.

Responsibilities

• Lead the development and execution of our loss control program designed to reduce workplace injuries and improve overall risk performance.
• Oversee the evaluation of workplace environments, operational practices, and safety controls to identify exposures and recommend corrective actions.
• Analyze loss trends to uncover patterns, measure program effectiveness, and drive continuous improvement initiatives.
• Conduct pre-bind risk quality assessments for elevated-risk accounts, including insured interviews and graded recommendations to Underwriting.
• Lead claim-by-claim root cause analysis and produce corrective action plans for Underwriting, Claims, and the insured.
• Establish and track risk recommendations with mandatory UW notification on compliance and non-compliance.
• Manage vendor relationships including field inspection TPA and AI tech, etc.
• Develop post-bind loss prevention resources tailored to each class of business.
• Administer NY Code Rule 59/60 and PA safety committee credit programs.
• Manage and develop direct report(s).

Skills

Leadership

Root cause analysis

Communication

Travel willingness

Tools

RTRS

Microsoft Office

Job description

Highview National Insurance Company is a specialty workers' compensation carrier writing in NY, NJ, PA, GA, MD, and VA, with appetite concentrated in healthcare, home care, hospitality, and light manufacturing. Our core values, Collaboration, Excellence, Integrity, and Responsiveness, guide how we work. Our goal is to make Worker's Compensation simple, smooth, and stress free. Join us in redefining the future of Worker's Comp!

The Role:

We're looking for a Director of Loss Control to lead our loss control and risk management function and serve as a key partner to Underwriting and Claims. This is a hands-on leadership role where you'll guide pre-bind risk assessments, lead root cause analysis efforts, develop risk improvement strategies, and oversee external loss control partnerships. You'll also manage and develop a Risk Control Specialist while helping shape the tools, resources, and programs that support safer workplaces and stronger risk performance across our book of business.

If you know how to turn complex information into clear insights and help business partners make confident decisions, this role may be the perfect fit.

Essential Job Functions:

• Lead the development and execution of our loss control program designed to reduce workplace injuries and improve overall risk performance.
• Oversee the evaluation of workplace environments, operational practices, and safety controls to identify exposures and recommend corrective actions.
• Analyze loss trends to uncover patterns, measure program effectiveness, and drive continuous improvement initiatives.
• Conduct pre-bind risk quality assessments for elevated-risk accounts, including insured interviews and graded recommendations to Underwriting
• Lead claim-by-claim root cause analysis and produce corrective action plans for Underwriting, Claims, and the insured
• Establish and track risk recommendations with mandatory UW notification on compliance and non-compliance
• Manage vendor relationships including field inspection TPA and AI tech, etc.
• Develop post-bind loss prevention resources tailored to each class of business
• Administer NY Code Rule 59/60 and PA safety committee credit programs
• Manage and develop direct report(s).

Requirements:

• 7+ years in workers' compensation loss control or risk management, with leadership experience
• Deep knowledge of WC in NY, NJ, and PA; Code Rule 59 and Code Rule 60 experience required
• Proven root cause analysis experience — claim-by-claim investigation, not just trend reporting
• Strong communication skills; ability to distill complex risk findings into concise, actionable assessments
• Comfortable as a player-coach in a lean, high-output environment
• Proficiency with risk management systems (RTRS or equivalent) and Microsoft Office
• Willingness to travel within NY, NJ, and PA

Why Highview

At Highview, you'll have the opportunity to shape and lead a growing loss control function while working closely with decision-makers across the organization. You'll play a direct role in helping our insureds create safer workplaces, supporting underwriting decisions, and driving meaningful improvements in risk performance across our portfolio.

Salary Range: $150,000-$250,000

We are proud to be an Equal Employment Opportunity employer an d are committed to fostering an inclusive workplace where all individuals are treated with respect an d fairness.