Director of Learning & Development

Socket.dev; Ashburn (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Precision Tune Auto Care is seeking a Director of Learning & Development to drive a company-wide L&D strategy that enhances operational performance and employee growth. You will design and deploy structured programs for Franchise Leadership and field operations, including safety, compliance, and technical training.

You will work closely with operations, HR, and executive leadership to identify skill gaps, roll out programs, and measure impact with ROI metrics.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 8+ years of experience in training, L&D, or organizational development.
• Experience in field-based training environments, preferably automotive/retail/technical services.
• Ability to work cross-functionally with operations, executive leadership and HR.
• Experience deploying blended learning solutions (in-person, virtual, LMS-based).

Responsibilities

• Develop and lead a company-wide L&D strategy to improve performance and growth.
• Design structured training programs for leadership and operations development, including safety and regulatory requirements.
• Create field and operational training for technical skills and repair standards.
• Roll out and train programs across locations, collaborating with field leadership to identify gaps.
• Establish metrics for training effectiveness, ROI, and continuous improvement.
• Support change initiatives and new systems with targeted training.
• Keep content up to date with automotive tech, tools, and regulations.
• Partner with executives to align learning with strategic priorities.
• Manage training budgets, resources, and vendor relationships as needed.

Skills

Cross-functional collaboration

Blended learning

Training & development

Facilitation

Data-driven decision making

Budget management

Vendor management

Change management

Education

Bachelor's degree in Learning & Development or related field

Tools

LMS (Learning Management System)

Job description

Director of Learning & Development

About Company:

Precision Tune Auto Care began as a small tune up shop in Beaumont, TX in 1976 and has grown to more than 320 service centers operating in six countries. We are a recognized world leader in the automotive service industry and have been a top rated franchise 500 company for more than 30 years! Our service centers provide total car care, from oil changes to engine replacement, diagnostics, auto repair and scheduled maintenance. Our culture is focused on integrity, vehicle safety and customer care. Precision Tune Auto Care is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP).

Position Summary

The Director of L&D serves as both a strategic leader and a hands‑on contributor, working closely with operations, HR, and field leadership to build a high‑performance culture through effective learning and development programs.

Key Responsibilities and Duties:

• Develop and lead a company‑wide learning and development strategy that supports operational performance, growth, and employee development.
• Design structured training programs for Franchise Leadership and operations development. Including safety, compliance and regulatory requirements,
• Develop field & operational training programs for automotive technical skills and repair standards
• Execute, rollout, and instruct training programs across field locations, leadership and technical staff.Work directly with field leadership to assess skill gaps and training needs
• Conduct site visits to evaluate training effectiveness, technician proficiency, and leadership execution. Establish metrics to measure training effectiveness, ROI, and impact on performance. And continuously review and improve the training programs based on those metrics
• Support change initiatives, new systems, and operational improvements through targeted training
• Maintain up‑to‑date content reflecting changes in automotive technology, tools, processes, and regulations
• Collaborate with executive leadership to align learning initiatives with strategic priorities.
• Manage training budgets, resources, and vendor relationships as applicable

Knowledge, Skills, and Abilities:

• Bachelor’s degree in Learning & Development, Education, Human Resources, Business, or a related field (or equivalent experience)
• 8+ years of experience in training, learning & development, or organizational development
• Strong experience in field‑based training environments, preferably in automotive, retail, manufacturing, or technical services
• Proven ability to work cross‑functionally with operations, executive leadership and human resources.
• Experience deploying blended learning solutions (in‑person, virtual, LMS‑based) preferred
• Familiarity with automotive industry experience (repair, service, or operations) a plus
• Tactical thinking with hands‑on execution
• Strong facilitation and coaching skills
• Data‑driven decision making and continuous improvement mindset

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

• Reach with hands and arms.
• Frequent travel, including overnight
• Talk and hear.
• Ability to work under tight time constraints, handle sensitive data and multi-task so that deadlines can be met.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.