Director of Labor Strategy
Gap Inc.
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Benefits offered by this job
Job summary
Qualifications
- 10–15 years of analytical expertise with a focus in labor management.
- Experience leading large teams.
- Ability to evaluate financial and business indicators and translate data into actionable information.
Responsibilities
- Lead the strategic execution and workforce stability of brands.
- Drive the development and implementation of store payroll initiatives.
- Manage financial budgets and store expense reduction goals.
Skills
Education
Tools
Job description
About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
We are looking for a Director of Cross‑Brand Labor Strategy to lead the strategic execution and workforce stability of our brands. This role will drive the development and implementation of all store payroll initiatives, tools, and resources that support the labor management strategy in our North America stores. It will lead and develop an empowered team responsible for creating and maintaining effective large‑scale labor models, budgets, and labor allocations with a focus on continuous improvement. The individual will become a subject‑matter expert in all Gap Inc. Labor Systems and enable the future roadmap through conceptual understanding of current state and best practice for labor allocation and optimization.
Key responsibilities include managing financial budgets, ensuring store expense reduction goals, and partnering with other functions to deliver fiscally responsible products that support the company’s store operating model optimization. The Director will be a strategic thought leader to the Store Strategy and Operations Leadership team and Operations and finance business partners across brands through data‑driven storytelling and influence.
What You’ll Do
- Create, develop and seamlessly integrate strategic store initiatives designed to drive business efficiencies.
- Maintain global working knowledge of competitor practices, providing benchmarking and key insights.
- Partner with Store Operations Leadership to define, prioritize, and implement strategic initiatives in support of divisional strategies and financial goals.
- Lead a team of Senior Managers, Managers and Project Managers with a strong focus on development through thoughtful and timely feedback.
- Develop and manage strategic budgets and resources for brand initiatives, payroll, etc., that deliver profitability through expense management.
- Act as a trusted advisor to leaders, keeping the brands competitive while understanding the impact of initiatives on customer experience, store workload, productivity, employee engagement, and compliance.
- Analyze opportunities, design forecasts, drive results, and measure the success of initiatives in the store environment.
Who You Are
- Collaborating and Influencing
- Strategic Orientation
- Talent Builder
- Customer Impact
- Bachelor’s degree or equivalent experience
- 10–15 years of analytical expertise with a focus in labor management, including experience leading large teams
- Advanced Excel skillset (Power BI and MicroStrategy experience a plus)
- Technical Labor System Experience (MOST certified / Labor Pro working knowledge a plus)
- Ability to think objectively and interpret meaningful themes from quantitative and qualitative data that drive labor optimization
- Ability to evaluate financial and business indicators and translate data into actionable information to drive results
- Able to use rigorous logic and methods to solve problems with effective solutions
- Ability to influence cross‑brand executives to drive effective scheduling and forecasting solutions throughout Gap Inc.
Benefits at Gap Inc.
- Merchandise discount: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- Competitive Paid Time Off plan.
- Up to five “on the clock” hours each month to volunteer at a charity of your choice.
- Extensive 401(k) plan with company matching up to 4% of base pay.
- Employee stock purchase plan.
- Medical, dental, vision and life insurance.
Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We recruit, hire, train, and promote qualified people of all backgrounds and make all employment decisions without regard to any protected status. We are recognized as one of the world’s best employers and best employers for diversity.
Salary Range
USD 175,000‑227,500 per year (varies by qualifications, experience, skill level and location).
Seniority Level
- Executive
Employment Type
- Full‑time
Job Function
- Management and Manufacturing
Industries
- Retail
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