Director of Labor and Employee Relations

Bowery Residents' Committee; New York (NY); On-site; USD 130,000 - 150,000; Full time

Job summary

An established industry player is seeking a Director of Labor and Employee Relations to lead strategic initiatives that foster positive relationships between management and employees. This pivotal role involves developing employee relations strategies, ensuring compliance with labor laws, and managing conflict resolution. The ideal candidate will possess extensive experience in labor relations and demonstrate strong leadership and communication skills. Join a mission-driven organization committed to enhancing employee satisfaction and engagement while navigating the complexities of labor relations in a supportive environment.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 10+ years of labor/employee relations experience, with at least 5 years in a senior-level role.
• Deep knowledge of employment laws and best practices.

Responsibilities

• Develop and execute employee relations strategies aligned with organizational objectives.
• Oversee the process for investigating and resolving employee grievances and conflicts.

Skills

Leadership

Conflict Resolution

Communication

Labor Relations Knowledge

Policy Development

Education

Bachelor's degree in Human Resources

JD, MA, or MS

Tools

HR software

Data analytics tools

Job description

Director of Labor and Employee Relations

Director of Labor and Employee Relations

Bowery Residents' Committee provided pay range

This range is provided by Bowery Residents' Committee. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$130,000.00/yr - $150,000.00/yr

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Recruitment Manager at Bowery Residents' Committee

Position Overview: The Director of Labor & Employee Relations (Dir of LER) is a strategic leader responsible for the development, execution, and management of the BRC’s employee and labor relations strategies. This role will ensure alignment with agency goals while fostering positive, collaborative relationships between management and union leadership and employees. In addition, you will lead all aspects of dispute resolution, policy development, and compliance with labor laws; manage employee relations, mitigate labor-related risks, and proactively address issues to maintain a productive and harmonious environment. The Dir of LER collaborates with senior leadership, HR teams, and Program Directors to proactively address employee concerns and promote a supportive work environment.

Key Responsibilities:

Strategic Leadership:

• Develop and execute employee relations strategies that support organizational objectives, enhance employee satisfaction, retention and ensure alignment with legal standards and best practices.
• Lead and develop a team of LER Coordinators, ensuring their growth, engagement and success as strategic labor partners to the business
• Policy Development & Compliance:
• Create, implement, and update HR policies and procedures to ensure legal compliance and best practices with all applicable laws, regulations (including EEO, FMLA, ADA, etc.), and internal standards.

Conflict Resolution & Investigations:

• Oversee the process for investigating, responding to and resolving employee grievances, workplace conflicts, and complaints, including leading or advising on complex investigations of alleged misconduct, harassment, or policy violations.

Coaching & Advisory:

• Serve as a trusted advisor to senior leadership, HR, and management on labor and employee relations matters, providing coaching, conflict mediation, and guidance on corrective actions.
• Build and maintain strong, productive relationships with union leaders and representatives to facilitate open communication and cooperation.
• Collaborate with legal counsel to mitigate potential legal risks by ensuring timely and thorough handling of employee and labor relations cases and participate in legal proceedings when necessary.
• Administer union grievance and arbitration procedures and represent management in grievance meetings and arbitration hearings
• Oversee unemployment claims and Department of Labor hearings

Labor Relations (CBA):

• Oversee the daily administration of collective bargaining agreements and work with HR and Program leadership.
• Provide direct support for collective bargaining including representing the agency in labor negotiations with the support of the CHRO and external counsel in setting bargaining strategies.
• Develop and maintain on-going lists of management initiatives and proposals for future collective bargaining.

Training & Development:

• Develop and conduct union training for employees and deliver general labor relations training for leaders, supervisors and HR.

Employee Engagement:

• Work to foster a culture of trust, respect, and accountability by promoting open communication channels, listening to employee concerns, and enhancing employee engagement initiatives.

Data-Driven Insights:

• Monitor and report on KPI’s for employee relations (e.g., turnover rates, complaints, dispute resolution time) and utilize data analytics to proactively address trends, identify risks, and drive continuous improvement.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (JD, MA, MS a plus).
• 10+ years of labor/employee relations experience, with at least 5 years in a senior-level leadership role.
• Deep knowledge of employment laws, regulations, (EEO, FMLA, ADA, Title VII, etc.) and best practices.
• Strong leadership, communication, and conflict-resolution skills.
• Proven ability to handle sensitive and confidential information with discretion.
• The candidate has demonstrated knowledge of the National Labor Relations Act any relevant state laws. and experience in collective bargaining.
• Ability to communicate orally and in writing in a clear, concise, organized, persuasive manner.

Preferred Skills:

• Experience in a nonprofit or mission-driven organization.
• Proficiency in HR software and data analytics tools.

Reporting Structure: Reports to the Chief Human Resources Officer (CHRO) and collaborates closely with HR Business Partners, Legal Counsel, and senior leadership.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Non-profit Organizations

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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