Director, Labor & Employee Relations - Correctional Health Services

Physician Affiliate Group of New York; New York (NY); On-site; USD 130,000 - 145,000; Full time

Job summary

An established industry player is seeking a Director of Labor & Employee Relations to oversee administrative and management matters at healthcare locations. This role is pivotal in ensuring compliance with affiliation agreements and managing labor relations, while fostering strong partnerships with leadership. The ideal candidate will have extensive experience in healthcare management and a solid understanding of employee relations. Join a team dedicated to providing high-quality care to a diverse population, where your leadership will make a significant impact in the community. If you are passionate about healthcare and have a knack for managing complex relationships, this opportunity is for you.

Benefits

401K company contribution

Low cost medical plans

Excellent dental insurance

Generous paid time off program

Qualifications

• 5+ years of management experience in a healthcare facility.
• Strong communication and organizational skills are essential.

Responsibilities

• Manage Affiliation Agreement administration and compliance.
• Oversee labor and employee relations, ensuring compliance.

Skills

Analytical capacity

Financial Management

Project management

Oral and written communication

Organizational abilities

Client management

Integrity and professionalism

Education

Bachelor’s degree in Business or Health Care Services

Master’s degree

Tools

Microsoft Office Suite

Job description

Job Details Job Location: CHS - Astoria, NY Position Type: Regular Full-Time Salary Range: $130,000.00 - $145,000.00 Salary Job Shift: 1 Job Category: Administrative/Clerical Opportunity Details

Physician Affiliate Group of New York, P.C. (PAGNY),a multispecialty medical practice group, staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals. PAGNY’s corporate staff provides administrative, practice management and human resources services in support of its more than 3000 clinical providers.

The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

The Director of Labor & Employee Relations, under the supervision of the Chief Operating Officer and/or site Leadership, and/or at the direction of the Director of Labor & Employee Relations, serves as PAGNY’s site representative at an assigned healthcare location (“assigned location”) for administration and management matters related to the affiliation relationship at the site.

Affiliation Agreement Administration and Management

• Responsible for the provision of administrative and employment services that are provided through an Affiliation Agreement with New York City Health + Hospitals (“Affiliation Agreement”),
• Serves as the initial point of contact for PAGNY and the assigned locations’ leadership on Affiliation Agreement administration and management issues
• Works with PAGNY’s Finance, Legal, Clinical Affairs and HR departments to ensure system-wide compliance with the Affiliation Agreement at the site level

Site Leadership

• Serves as a project manager to administrative and clinical managers for all Affiliation Agreement administration and management services at the assigned location(s)
• Works collaboratively with New York City Health + Hospitals on the local and system level
• Analyzes and develops timely responses to requests or changes from the assigned locations’ leadership in coordination with all PAGNY Corporate departments and clinical leadership
• Represents PAGNY in communication and partnership with facility staff to improve organization-wide performance based on experience at the assigned location
• Identifies local labor-management issues and serves as point of contact for labor issues in partnership with PAGNY labor relations
• Maintains oversight of the PAGNY team members for the assigned locations
• Participate in joint PAGNY & H+H committees and engagements with site leadership at the assigned location(s)
• Engages in special projects and other duties as assigned by the PAGNY Chief Operating Officer and site leadership and/or Director of Labor & Employee Relations

Labor & Employee Relations

• Responsible for all aspects of labor and employee relations to ensure compliance with collective bargaining agreements, policies and procedures and federal and state employment regulations, while providing consultation, training, and constructive conflict resolution for and between leadership, staff, union leadership and bargaining unit employees.
• Oversees the interpretation and administration of employment laws and resolution/response to work-related situations.
• Administers daily contract, policy, disciplinary and grievance procedures (including high level and complex grievances).
• Leads investigations and responds to internal workplace complaints and assists in the response to external charges.
• Represents PAGNY-CHS at Arbitration and other third-party proceedings

Qualifications

• Bachelor’s degree, preferably in Business, Health Care Services (Clinical and/or Administrative), public administration or a similar field; a Master’s degree is preferred.
• 5 or more years of progressively responsible management experience within a health care facility or medical group practice, inclusive of Employee and Labor Relations experience with unions/collective bargaining agreements in a healthcare setting.
• Demonstrated competencies in the following areas:
• Planning, decision-making and implementation
• Analytical capacity (quantitative and qualitative)
• Financial Management
• Organizational abilities
• Oral and written communication
• Project management
• Ability to build trust through listening, supporting others and demonstrating integrity
• Proficiency in contract and financial management; experience managing union collective bargaining agreements is preferred
• Excellent client management and business literacy skills
• Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
• High attention to detail. Ability to maintain high standards despite pressing deadlines
• Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
• Must be able to prioritize a variety of time sensitive tasks. Consistently display the highest degree of integrity, professionalism, diplomacy, and discretion. Must be able to develop strong, trusting relationships in order to gain support and achieve results
• Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
• Excellent interpersonal and communication skills

Benefits include:

• Competitive compensation package
• 10% 401K company contribution after one year of service, with 3% company contribution starting day one
• Choice of a three tiered, low cost medical plans starting day one
• Excellent dental insurance including orthodontics coverage starting day one
• Generous paid time off program
• Annual Salary = $130,000 - $145,000*

Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation, serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.

Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We are committed to fostering an inclusive environment where everyone feels valued and respected. Our policies ensure equal opportunities for all. Learn more about our initiatives by visiting our Diversity, Equity, and Inclusion page.

*Salary Disclosure Information:

The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, or benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria.