Director of IT Transformation & Services

Ankura; Washington (District of Columbia); Hybrid; USD 110,000 - 200,000; Full time

Job summary

Ankura is seeking a Senior Director or Director to lead and grow our IT Services capabilities in a hybrid-based role; location near a Ankura US office is required. You will oversee IT operations, cloud, infrastructure, governance, vendors, costs, and performance while advising executive clients and guiding transformation programs.

The role combines senior-level management with client advisory, team development, and business development, demanding strong strategic and communication skills and the

Qualifications

• Typically 12+ years of IT leadership or digital transformation experience.
• Deep expertise in IT operations, cloud, infrastructure, and service delivery.
• Experience advising senior IT leadership (CIO/CTO) is strongly preferred.
• Proven ability to develop and implement IT strategies and roadmaps.
• Strong communication and executive relationship management.

Responsibilities

• Advise CIOs, CTOs, CFOs, and other executives on IT strategy, operations, organization, investment priorities, and transformation.
• Assess IT organizations, infrastructure, applications, service delivery, technology costs, vendors, risks, and performance.
• Develop and implement IT strategies, operating models, transformation roadmaps, governance structures, and performance-management frameworks.
• Improve IT operations, including service management, infrastructure, cloud, applications, support, monitoring, incident management, and business continuity.
• Help clients increase reliability, resilience, scalability, service quality, security, and cost efficiency.
• Evaluate organizational structures, staffing, capabilities, sourcing models, managed services, and vendor arrangements.
• Identify opportunities to modernize technology, simplify application portfolios, reduce technical debt, and optimize costs.
• Coordinate with cybersecurity, data, and AI specialists to establish secure and scalable technology foundations.
• Lead complex IT assessments, stabilization efforts, modernization programs, and operational improvement initiatives.
• Oversee engagement scope, staffing, schedules, budgets, risks, delivery quality, economics, and client satisfaction.
• Build trusted executive relationships and manage multiple clients and engagements.
• Originate new opportunities, develop proposals, support contract negotiations, and grow a book of business.
• Recruit, lead, mentor, and develop multidisciplinary IT and transformation teams.
• Develop methodologies, assessment frameworks, accelerators, and thought leadership that strengthen the practice.

Skills

Executive communication

Client advisory

IT operations leadership

Transformation leadership

Team development

Business development

Budgeting & governance

Vendor management

Strategic planning

Education

Bachelor's degree in information technology or related field

Job description

Ankura is seeking a Senior Director or Director to lead and grow our IT Services capabilities in a hybrid-based role; location near a Ankura US office is required. You will oversee IT operations, cloud, infrastructure, governance, vendors, costs, and performance while advising executive clients and guiding transformation programs.

The role combines senior-level management with client advisory, team development, and business development, demanding strong strategic and communication skills and the