Director of IT & Security for Research Computing

University of Chicago; Chicago (IL); On-site; USD 160,000 - 210,000; Full time

Job summary

The Director of Information Technology at the Kersten Institute for Urban Education leads technology operations, information security, and research computing support for a data-intensive research environment at the Crown Family School, University of Chicago. Reporting to the Crown Senior IT Director with a dotted line to the Sr.

Associate Dean of Administration, the director acts as the technology leader, balancing hands-on execution with team oversight and ensuring compliance with university

Responsibilities

• Manage the day-to-day operations and existing architecture for Kersten's IT infrastructure, which includes on-premises servers and hypervisors, cloud accounts, virtual desktop infrastructure, database servers, and web application platforms hosting Kersten and project sites.
• Supervise Kersten's technical specialists, who support systems administration, infrastructure and database administration, and provide desktop support, with accountability for hiring, onboarding, work assignment, performance management, and professional development.
• Set priorities across competing project and service demands, and maintain work-tracking and documentation systems, including issue templates, wikis, and operational runbooks.
• In collaboration with the Crown IT team and an aim to create synergies across team processes, establish and maintain standard processes for technical set up for new hires, device provisioning, and account lifecycle management, including technical components of employee offboarding.
• Function as the top point of escalation for the most complex technical issues, including systems administration, database administration, and network infrastructure, serving as a working technical lead.
• Serve as Kersten's information security lead, complementing and/or maintaining synergy with Crown's security framework and standards.
• Conduct Kersten's annual security framework assessment and coordinate Kersten's response to University and external audit findings, in consultatio

Job description

The Director of Information Technology at the Kersten Institute for Urban Education leads technology operations, information security, and research computing support for a data-intensive research environment at the Crown Family School, University of Chicago. Reporting to the Crown Senior IT Director with a dotted line to the Sr.

Associate Dean of Administration, the director acts as the technology leader, balancing hands-on execution with team oversight and ensuring compliance with university