Director of Integration, Care Management

Essen Healthcare; New York (NY); On-site; USD 140,000 - 200,000; Full time

Job summary

Essen Health Care is seeking a Director of Integration, Care Management to lead strategic onboarding of partners, programs, and care lines across the Care Management division. You will align clinical operations, IT, compliance, finance, and operations to deliver scalable integration initiatives.

The ideal candidate has 5–7+ years in healthcare operations or care management integration, demonstrates exceptional project leadership, and can drive cross-functional collaboration and performance

Qualifications

• 5–7+ years of experience in healthcare operations, project management, or care management integration.
• Proven experience leading complex, cross-functional projects in healthcare environments.
• Strong understanding of care management, population health, or value-based care models.
• Experience working with Medicaid managed care and regulatory frameworks preferred.
• Excellent organizational, communication, and stakeholder management skills.
• Bachelor’s degree required; Master’s degree (MBA, MHA, MPH) preferred.
• PMP or formal project management training strongly preferred.

Responsibilities

• Lead end-to-end integration projects for new Care Management partners, programs, and operational initiatives.
• Develop detailed project plans, timelines, milestones, and deliverables.
• Ensure successful implementation of workflows, staffing models, systems, and reporting structures.
• Identify risks, dependencies, and mitigation strategies to keep projects on track.
• Serve as the central point of coordination between internal departments and external partners.
• Translate strategic goals into executable operational plans.
• Standardize onboarding and integration processes for new partners and care management programs.
• Ensure alignment between clinical operations, compliance, and performance expectations.
• Monitor post-integration performance and address operational gaps.
• Partner with Clinical Leadership, IT, Compliance, Finance, HR, and Operations to ensure seamless integration.
• Facilitate regular project meetings, updates, and stakeholder communications.
• Drive accountability across workstreams and ensure deadlines are met.
• Develop scalable integration frameworks and best practices.
• Continuously improve workflows for care management delivery and partner engagement.
• Leverage data and performance metrics to inform decision-making.
• Provide regular project status reports to executive leadership.
• Track KPIs related to integration success, operational readiness, and partner performance.
• Support regulatory and compliance readiness for all integration initiatives.

Skills

Project Leadership

Cross-Functional Collaboration

Data-Driven Decision Making

Stakeholder Management

Organizational Skills

Education

Bachelor's degree

Master's degree (MBA, MHA, MPH) preferred

PMP or formal project management training preferred

Tools

EHRs

Care management platforms

Job description

Overview

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

Job Summary

Position title: Director of Integration, Care Management

Reporting to: Senior Vice President, Operations

The Director of Integration, Care Management will lead the planning and execution of integration initiatives across Essen Health Care’s Care Management Division. This role is responsible for managing complex projects that bring together clinical operations, partnerships, technology, and workflows to ensure successful onboarding of new partners, programs, and service lines.

The ideal candidate is a highly organized healthcare leader with strong project management experience, operational insight, and the ability to drive cross-functional collaboration across clinical, IT, compliance, finance, and operations teams.

Responsibilities

Integration & Project Management

• Lead end-to-end integration projects for new Care Management partners, programs, and operational initiatives
• Develop detailed project plans, timelines, milestones, and deliverables
• Ensure successful implementation of workflows, staffing models, systems, and reporting structures
• Identify risks, dependencies, and mitigation strategies to keep projects on track
• Serve as the central point of coordination between internal departments and external partners

Operational Execution

• Translate strategic goals into executable operational plans
• Standardize onboarding and integration processes for new partners and care management programs
• Ensure alignment between clinical operations, compliance, and performance expectations
• Monitor post-integration performance and address operational gaps

Cross-Functional Collaboration

• Partner with Clinical Leadership, IT, Compliance, Finance, HR, and Operations to ensure seamless integration
• Facilitate regular project meetings, updates, and stakeholder communications
• Drive accountability across workstreams and ensure deadlines are met

Process Improvement & Optimization

• Develop scalable integration frameworks and best practices
• Continuously improve workflows for care management delivery and partner engagement
• Leverage data and performance metrics to inform decision-making

Reporting & Governance

• Provide regular project status reports to executive leadership
• Track KPIs related to integration success, operational readiness, and partner performance
• Support regulatory and compliance readiness for all integration initiatives

Qualifications

Required Qualifications

• 5–7+ years of experience in healthcare operations, project management, or care management integration
• Proven experience leading complex, cross-functional projects in healthcare environments
• Strong understanding of care management, population health, or value-based care models
• Experience working with Medicaid managed care and regulatory frameworks preferred
• Excellent organizational, communication, and stakeholder management skills
• Bachelor’s degree required; Master’s degree (MBA, MHA, MPH) preferred
• PMP or formal project management training strongly preferred

Preferred Qualifications

• Experience integrating new healthcare partners or service lines
• Background in scaling healthcare operations across multiple sites
• Familiarity with clinical workflows, EHRs, and care management platforms
• Knowledge of NYC/Bronx healthcare market

Core Competencies

• Project Leadership & Execution
• Strategic Planning & Operational Integration
• Change Management
• Process Improvement
• Cross-Functional Collaboration
• Data-Driven Decision Making

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.