Director of Inside Sales

Riverside Recruiting; Cleveland, Akron (OH, OH); On-site; USD 125,000 - 175,000; Full time

Benefits offered by this job

401k with employer match

FSA

Comprehensive health coverage

Life, Disability Insurance

Tuition Assistance

Employee Assistance Program

Job summary

Riverside Recruiting is seeking a Director of Inside Sales for the Greater Cleveland/Akron area to lead a regional inside sales team across a North American territory and drive revenue growth. You will build strategic commercial relationships and manage performance with a focus on enterprise software and services.

The ideal candidate will have 5+ years of progressive sales leadership in B2B technology or SaaS, strong mentorship, and go-to-market strategy execution; a Bachelor’s degree is

Qualifications

• Bachelor’s degree in Business or related field; MBA preferred.
• 5+ years of progressive sales leadership in B2B technology/SaaS.
• Proven ability to develop, mentor and hold inside sales teams to aggressive targets.
• Strong financial acumen with proposal development and ROI analysis.

Responsibilities

• Lead and scale a regional inside sales team across North America.
• Develop annual territory plans, forecasts, and budgets to meet revenue metrics.
• Maintain KPIs, pipeline integrity, and CRM data quality.
• Collaborate on pricing, packaging, and campaigns to align with demand.
• Provide high-level deal support, including presentations and negotiations with key accounts.
• Ensure customer relationship health and account retention.

Skills

Inside sales leadership

Revenue growth

Pipeline management

Executive presentation

Negotiation

Mentoring teams

Education

Bachelor's degree in Business

MBA

Tools

CRM systems

Job description

Director of Inside Sales
$125,000 - $175,000 salary + bonus
Greater Cleveland / Akron, Ohio area

Benefits

• 401k with employer match
• Flexible Spending Account (FSA)
• Comprehensive health coverage: medical, dental, vision
• Life, Short-Term, and Long-Term Disability Insurance
• Tuition Assistance
• Employee Assistance Program

Summary

An established B2B SaaS and technology solutions provider is seeking a Director of Sales to lead and scale an inside sales team across a designated North American territory. This executive will drive revenue growth, manage team performance, and build strategic commercial relationships. The ideal candidate brings a strong background in technology sales management, team development, and go-to-market strategy execution.

Responsibilities

• Lead, coach, and scale a regional team of inside sales professionals driving growth for enterprise software and service solutions.
• Develop and execute annual territory business plans, sales forecasts, and operational budgets to achieve revenue metrics.
• Maintain rigorous standards for sales accountability, pipeline management, and key performance indicators (KPIs).
• Collaborate with internal stakeholders to align sales strategies, pricing models, product packaging, and promotional campaigns with market demand.
• Provide high-level deal support, leading presentation and negotiation strategies for key commercial accounts.
• Oversee customer relationship health, serving as a point of escalation for client satisfaction and account retention.
• Ensure accurate CRM data integrity, activity logging, and regular executive reporting.

Qualifications

• Bachelor’s degree in Business or a related field required; MBA preferred.
• 5+ years of progressive sales leadership experience, with preference for B2B technology, SaaS, digital tools, or commercial supply chain sectors.
• Demonstrated success in building, mentoring, and holding inside sales teams accountable to aggressive growth targets.
• Strong financial and commercial acumen with expertise in proposal development, pricing strategies, and business ROI analysis.
• Outstanding communication, negotiation, and executive presentation capabilities.