Director of Infrastructure Engineering — Scale & Reliability

PETCO Animal Supplies Stores, Inc.; Natick (MA); On-site; USD 150,000 - 200,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a senior IT Infrastructure leader to join the leadership team and drive the strategy, reliability, and performance of PETCO’s global infrastructure. You will oversee budgeting, cross‑functional collaboration, and complex technology programs across platforms.

You will manage multiple projects, guide architectural decisions, and partner with vendors to deliver cost‑effective, scalable solutions that support business growth and security objectives.

Qualifications

• Bachelor’s degree in Information Systems or equivalent.
• 10+ years progressively responsible IT experience including 5+ years in a managerial role.
• Experience across multiple platforms and emerging technologies.
• Excellent decision-making, interpersonal and project management skills.
• Strong written and verbal communication with senior/executive stakeholders.
• Vendor management experience including contracts and vendor performance.
• Ability to manage multiple projects and cross-functional teams.

Responsibilities

• Lead the IT leadership team to set the strategic direction of information technology in support of business goals.
• Ensure PETCO’s infrastructure platforms operate 24/7 with appropriate redundancy and disaster recovery capabilities.
• Make architecture and design decisions to maximize reliability, performance and security across infrastructure.
• Prepare and manage department budgets and lead IT teams.
• Oversee infrastructure projects from planning through rollout, coordinating with other departments and managing resources.
• Plan and implement policies and system upgrades to avoid service interruptions and improve operations.
• Establish and maintain vendor partnerships to optimize service levels and long-term value.

Skills

Leadership experience

Communication skills

Project management

Vendor management

Multi-project handling

Technical versatility

Education

Bachelor's degree in Information Systems

Job description

Petco Animal Supplies, Inc. is seeking a senior IT Infrastructure leader to join the leadership team and drive the strategy, reliability, and performance of PETCO’s global infrastructure. You will oversee budgeting, cross‑functional collaboration, and complex technology programs across platforms.

You will manage multiple projects, guide architectural decisions, and partner with vendors to deliver cost‑effective, scalable solutions that support business growth and security objectives.