Director of Information Technology

The Pepin Academies Inc; Tampa (FL); On-site; USD 65,000 - 88,000; Full time

Job summary

Pepin Academies seeks a Director of IT to lead technology operations across multiple Tampa campuses and to develop a long-range technology plan that aligns cloud services, networks, devices, and data with instructional priorities. You will provide strategic direction while also delivering hands-on technical leadership to keep systems secure, reliable, and cost-effective.

The role requires strong leadership, experience across networks, cloud services, endpoints, and data governance, with a focus

Qualifications

• Bachelor's degree or equivalent in IT and 5+ years of progressive IT experience.
• Strong leadership, communication, organization, and project-management skills.
• Knowledge of security practices and K–12 privacy requirements.

Responsibilities

• Lead technology operations across all Pepin Academies campuses and develop a long-range technology plan.
• Provide strategic direction and hands-on leadership for cloud services, networks, devices, data, and support systems.
• Oversee cloud systems management, network engineering, device procurement, and cybersecurity.
• Coordinate Tier 2/3 support, vendor management, budgeting, and project planning.
• Ensure data compliance and oversee IT governance and staff development.

Skills

Leadership

Communication

Project management

Documentation

Strategic thinking

Education

Bachelor's degree in information technology

Tools

Microsoft 365 Admin

Microsoft Entra ID

Intune

Job description

• Location 3916 East Hillsborough Ave,Tampa, FL, 33610,United States
• Base Pay $65,000.00 - $88,000.00 / Year
• Employee Type Full Time - Exempt
• Manage Others Yes

Major Function

The Director of IT is responsible for leading technology operations across all Pepin Academies campuses. This position develops and maintains a long-range technology plan and provides strategic direction and hands-on technical leadership to keep cloud services, networks, devices, data, and support systems secure, reliable, and aligned with the organization’s instructional, operational, and strategic priorities.

Roles and Responsibilities

• Cloud Systems Management:Manage Pepin Academies’ cloud environment, including Microsoft 365, Microsoft Entra ID, Exchange Online, Teams, SharePoint, OneDrive, licensing, access, and key integrations. Monitor configuration, performance, licensing, and usage; address issues; and keep services secure, reliable, documented, cost-effective, and aligned with organizational needs.
• Network Engineering and Management:Design, manage, document, and troubleshoot Pepin Academies’ multi-campus network infrastructure, including Ubiquiti switches, access points, firewalls, internet connections, VLANs, DHCP, DNS, and monitoring.
• Device Procurement and Management:Set device standards, plan budgets and replacement cycles, approve purchases, and oversee deployment of Windows 11 and iOS/iPadOS devices through Microsoft Intune, Jamf School, Apple School Manager, and Incident IQ.
• Tier 2 and Tier 3 Support:Serve as the escalation point for complex campus technology issues beyond Campus Technology Coordinator support. Troubleshoot networks, devices, Microsoft 365 services, applications, accounts, and integrations, and coordinate with vendors or contractors as needed.
• Cybersecurity:Set and maintain security standards, access controls, endpoint protection, patching, monitoring, backups, recovery, and incident-response practices. Lead responses to security events and coordinate cybersecurity, disaster-recovery, and staff awareness efforts.
• Data Compliance:Protect student, employee, and organizational data through appropriate access, secure transfer, retention, backup, and vendor practices. Oversee key services and integrations, including GoDaddy and Couchdrop, consistent with Pepin Academies policy and K–12 privacy requirements.
• Project Planning and Management:Lead technology projects from planning through implementation. Develop budgets, plan major investments, manage vendor contracts and renewals, set scope and timelines, monitor risks, keep leadership informed, and ensure completed projects are documented and transitioned into support.
• Team Management:Lead the IT team and oversee daily operations. Set priorities, allocate resources, establish service expectations, maintain policies and documentation, oversee escalations, ensure consistent campus support, and communicate needs, risks, and recommendations to leadership.
• Perform other duties as assigned.

Allemployeesareexpectedtodemonstrateregularandpredictableattendance;to support Pepin Academies’ vision, mission, goals, and Strategic Plan; to engage in civility, respect, and professionalism;andtomaintaintheprofessionalknowledgeandskillsnecessarytoperformtheessential duties and responsibilities of their positions

Qualifications and Education Requirements:

• Bachelor’s degree in information technology or a related field, or an equivalent combination of education, certifications, and experience.
• Five or more years of progressive IT experience across networks, cloud services, endpoints, cybersecurity, data, and escalated support, including staff or technical team leadership.
• Strong leadership, communication, organization, problem-solving, project-management, documentation, and service skills, with current knowledge of technology trends, security practices, and K–12 solutions.
• Working knowledge of laws, regulations, and standards related to technology, cybersecurity, privacy, accessibility, records, and student data in K–12 education. Must use sound judgment, manage competing priorities, explain technical issues clearly, and work effectively across campuses and departments.
• Must be legally authorized to work in the United States and pass all required pre-employment, fingerprinting, and background screenings. Must communicate effectively in English and maintain regular, predictable attendance.
• Requires a valid driver’s license, clean driving record, and reliable transportation for regular travel between Pepin Academies campuses and other work locations.
• Must work regular hours with flexibility for occasional evenings, weekends, after-hours maintenance, projects, and urgent technology or security needs.
• Must support Pepin Academies’ mission, goals, and strategic plan while demonstrating civility, respect, professionalism, and sound judgment.

Recommended Skills:

• Administration of Microsoft 365, Microsoft Entra ID, Exchange Online, Teams, SharePoint, OneDrive, and Microsoft Intune.
• Management of Windows 11, iOS/iPadOS, Jamf School, Apple School Manager, and Incident IQ.
• Experience with Ubiquiti network systems, GoDaddy, Couchdrop, cybersecurity, data governance, and technology operations in a K–12 environment.

This description summarizes the general nature and level of work expected and is not an exhaustive list of all duties or qualifications. Responsibilities may change as the needs of Pepin Academies evolve.