Director of Information Technology

Halma plc; Redmond (WA); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

401K retirement plan

HSA/FSAs

Paid holidays

Paid time off

Parental leave

Employee assistance program

Job summary

MicroSurgical Technology in Redmond, WA, seeks a Director of Information Technology to lead IT operations and implement strategic technology solutions across the business. You will manage infrastructure, ERP, CRM, QMS, and data governance, ensure cybersecurity and regulatory compliance, and collaborate with leadership to align IT with organizational goals.

Travel is minimal; reporting to CFO; direct reports.

Qualifications

• 10+ years in diverse IT roles with leadership experience.
• 3+ years in IT management across multi-site operations.
• Experience managing ERP, CRM, QMS and data governance.
• Bachelor’s degree in IT/IS or a related field; certifications preferred.

Responsibilities

• Own and manage IT operations, infrastructure and business systems.
• Develop and enforce IT policies with regulatory compliance.
• Maintain secure data environments and endpoint security.
• Lead ERP lifecycle, deployments, integrations and migrations.
• Oversee ERP training and governance across departments.
• Ensure FDA/ISO compliance and audit readiness.
• Drive cloud adoption (Azure) and cost optimization.
• Support analytics adoption (Power BI) and data governance.
• Coordinate with leadership; manage internal/external IT resources.

Skills

Leadership

Strategic thinking

Cross-functional leadership

Agile project management

Vendor management

Education

Bachelor's degree in IT/IS or related field

Professional certifications (CISSP/CISM/PMP/ITIL 4/Microsoft Azure)

Tools

INFOR Siteline

VMware / Hyper-V

Azure cloud

Power BI

O365 / Microsoft 365

Job description

Director of Information Technology

Company : MicroSurgical Technology

Location: Redmond, WA

Reports to: Chief Financial Officer

Direct Reports: Yes

Company Overview

Founded in 1976 and headquartered in Redmond, Washington, MicroSurgical Technology’s passion is creating exceptional surgical devices and instruments used to restore or improve sight for patients all over the world. We develop and manufacture our products on site in Redmond.

MST is part of UK based Halma PLC, a global company whose healthcare division helps provide technologies and solutions that enhance the quality of patients’ lives.

Together, we create a place where we are successful, motivated by our mission and inspire each other. This is where you can do your best work!

Job Summary

The Director of Information Technology (IT) leads IT operations and executes key strategic and operational activities to support business operations, strengthening technology capabilities and ensuring reliable, secure and compliant systems. This role partners with leadership to understand business priorities; implementing technology solutions that align with organizational needs. Responsibilities include managing IT infrastructure, business systems, compliance, security, and support services.

Primary Responsibilities

• Own and manage core IT operations, including infrastructure and business systems.

• Develop and enforce IT policies, ensuring compliance with corporate and regulatory standards.

• Maintain secure data management systems and environments.

• Manage deployments, software licensing, and endpoint security for company devices.

• Support and enhance IT solutions including networking, telephony, ERP, CRM, QMS, and other business applications.

• Implement approved IT plans, including hardware and software projects.

• Evaluate and manage vendor contracts, providing best-fit solution recommendations.

• Act as an escalation point for IT-related issues across all sites and departments. Ensure compliance with cybersecurity standards, including the adoption of best practices, vulnerability management, and security awareness training.

• Provide user training and support for hardware and software applications.

• Manage internal IT staff or external resources to meet service level targets.

• Define ERP lifecycle management processes, including selection, deployment, and optimization.

• Implement ERP system int acquired businesses.

• Ensure seamless integration of ERP with other business-critical systems.

• Manage data migration and system validation to minimize disruptions.

• Lead ERP training and adoption strategies across departments.

• Ensure compliance with FDA regulations, ISO 13485, or other relevant quality standards.

• Validate IT systems to meet regulatory and audit requirements.

• Lead cloud adoption and optimization strategies (Azure).

• Ensure high availability and security for remote work environments.

• Implement cloud governance and cost optimization best practices.

• Oversee data integration and migration initiatives.

• Support Power BI or other analytics platform adoption.

• Establish data governance and reporting frameworks.

Key Competencies

• Proven analytical, problem-solving and decision-making skills.

• Strong business acumen with ability to align IT priorities with strategic and organizational goals.

• Excellent communication, collaboration skills, and cross-functional leadership skills

• Experience integrating acquired businesses onto common platforms.

• Hands-on experience with IT project management, preferably Agile or hybrid methodologies.

Preferred Experience & Skills

• Extensive IT experience in fast-growing, mid-sized enterprises with evolving technology needs.

• Familiarity with private equity or parent company structures, including reporting and IT governance expectations.

• IT Service and Support Management – Oversee IT helpdesk operations, incident resolution, ticketing systems, and service level agreements (SLAs) to ensure high availability and quality end-user support.

• Infrastructure Management (Endpoint, Assets, Virtualization, Cloud Services) – Manage IT assets, endpoint devices, virtualization platforms (VMware, Hyper-V), and cloud environments (Azure, AWS, or Google Cloud) to optimize performance and cost efficiency.

• ERP System Administration and Enhancements – Configure, maintain, and optimize ERP systems supporting core business processes. Lead system upgrades and process improvements to enhance efficiency.

• O365 Administration and Adoption – Manage Microsoft 365 tenant, including Exchange, SharePoint, Teams, and OneDrive. Drive adoption through user training and automation of administrative tasks.

• Disaster Recovery Planning & Implementation – Develop, test, and maintain disaster recovery plans, ensuring business continuity through robust backup, failover, and recovery procedures for critical IT services.

• Experience in ERP system implementation, migration, and consolidation.

• Experience with INFOR/Siteline strongly desired.

• Knowledge of business process modeling and workflows (Order-to-Cash, Procure-to-Pay, etc.).

• Experience performing due diligence, site audits, integration activities for newly acquired businesses.

Minimum Qualifications

Experience:

• 10+ years in diverse IT roles, with at least 3 years in IT management.

• Multi-site manufacturing environment experience preferred.

Education:

• Bachelor’s degree in IT, IS, or a related field.

• Ongoing professional development through certifications and training preferred (CISSP, CISM, PMP, ITIL 4 Foundation or higher, Microsoft Azure certifications, or equivalent relevant certifications).

Travel Requirement:

10-15% travel required.

Pay Range: $175K-$200K per year. Compensation is based on job-related knowledge, skills, experience, education, certifications, and market conditions. This position may also be eligible for annual bonus and/or other incentive compensation.

This role is eligible for a benefits package that includes medical, dental, vision, life, and disability insurance; 401K retirement plan; flexible spending and health savings account; paid holidays; paid time off; parental leave; employee assistance program and other company benefits.

MicroSurgical Technology is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, protected veteran status, or any other legally protected characteristic.

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