Director of Information Technology

Munis Self Service; Portland (ME); On-site; USD 129,000 - 165,000; Full time

Job summary

Join a forward-thinking city as an IT Director, where you will lead the technology strategy for Portland. This role is pivotal in shaping the IT landscape, ensuring innovative solutions align with city goals. You will manage a diverse team, foster collaboration, and drive projects that enhance public services. With a focus on strategic direction and operational excellence, you will engage with city leadership to prioritize IT initiatives. This is an exciting opportunity to make a meaningful impact in a vibrant community, leveraging technology to support the City's mission and enhance the quality of life for its residents.

Benefits

Free employee health insurance

Thirteen paid holidays

Sick, vacation, and personal leave

Life, dental, vision and income protection insurances

Choice of retirement plans

Use of City recreation facilities

Discount on professional development programs

Qualifications

• 10+ years in IT, 5+ years in leadership roles.
• Strong knowledge in IT infrastructure, cybersecurity, and project management.

Responsibilities

• Lead and manage the City’s IT Department and strategy.
• Connect with stakeholders to translate technical ideas into actionable solutions.

Skills

IT infrastructure and systems management

cybersecurity and data protection

IT governance and compliance

user support and service management

cloud computing and virtualization

project management

strategic planning and management

excellent communication skills

budgeting and resource management

team leadership and management

Education

Bachelor’s degree in Information Technology or Computer Science

Master’s degree in Business or Public Administration

Job description

The City of Portland is seeking a strategic and visionary IT Director to lead and manage the City’s Information Technology (IT) Department. As a key member of the City’s Executive Team, the IT Director will report directly to one of the two Assistant City Managers and play a crucial role in shaping and executing the technology strategy City-wide. The City of Portland’s Information Technology Department (IT) is responsible for the design, development, and maintenance of a large, wide-area information network, managing all the technology hardware and software used by the City of Portland. To learn more about the department, click here.

The ideal candidate for this role is not only technically proficient but also deeply committed to building and leading a diverse, high-performing team. This individual will thrive in both the technical and human aspects of IT management, leveraging technology to support and propel the City’s mission forward while recognizing that a successful IT strategy is built on collaboration, trust, and clear communication.

This position requires a visionary leader who can balance high-level strategic direction with day-to-day operations, and who excels in connecting with people at all levels to translate complex technical ideas into accessible, actionable solutions. The IT Director will work closely with City leadership to prioritize IT projects, manage resources, and drive innovative technology solutions that meet the City’s needs.

Required Skills & Experience:

1. Ten years of professional experience in the information technology field with at least five years in an executive or leadership role with significant supervisory and administrative responsibilities.
2. Bachelor’s degree in Information Technology, Computer Science or closely related field. Bachelor’s degrees in other areas may be considered in connection with scope and duration of relevant professional experience.
3. Comprehensive knowledge in the following areas: IT infrastructure and systems management, cybersecurity and data protection, IT governance and compliance, user support and service management, cloud computing and virtualization, emerging technologies, and the Information Technology Infrastructure Library (ITIL).
4. Extensive knowledge in the areas of budgeting and resource management, personnel management, project management, and strategic planning and management.
5. Proven ability to lead and manage diverse IT teams, providing mentorship and empowerment, accountability, conflict resolution, and motivation to ensure high performance and collaboration across all levels.
6. Demonstrated experience setting long term strategic goals in alignment with organizational priorities, and proven ability to develop the Department and staff to deliver on those goals.
7. Excellent communication skills with the ability to convey complex technical information to non-technical stakeholders.
8. Demonstrated ability to manage operating and capital budgets, identify new funding and revenue opportunities, conduct cost-benefit analysis for new technology investments, oversee procurement processes and contract management with the aim of ensuring cost-effective solutions and value for public resources.
9. Strong organizational skills and proven ability to deliver strong performance and progress in a fast paced municipal environment with diverse business needs.
10. Experience in introducing new technologies and managing transitions from legacy systems to new technology applications is desired.

Preferred Skills & Experience:

1. Management experience in a municipal or public sector setting is preferred.
2. A Master’s degree in Business or Public Administration is preferred.

Please review our brochure for additional information on the City of Portland, and the IT Director role and expectations.

Applications accepted until filled, however, the first review of resumes is set to begin on 02/28/2025.
Offers of employment are contingent upon the completion of a satisfactory criminal background check.

Salary & Benefits:

The City has a compensation plan that provides for regular steps based on years of experience, including annual increases. The full salary range for this position is $129,633 - $164,244 with the higher end for very experienced professionals who exceed the desired qualifications.

The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment. City benefits may include:

1. Free employee health insurance with the completion of wellness incentives.
2. Thirteen paid holidays.
3. Sick, vacation, and personal leave.
4. Life, dental, vision and income protection insurances.
5. Choice of retirement plans, including a pension plan.
6. Use of City recreation facilities.
7. Discount on professional development programs through USM and Thomas College.

If you have questions or need assistance with the application, please contact Anne Torregrossa at [e-mail].

The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email [e-mail].