Director of Industrial Customer Support & Experience
Litmus Software
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Job summary
Litmus Automation is seeking a Director of Customer Support to lead the strategy, operating model, and performance of our customer support function. This leader will be accountable for delivering a consistent, high-quality support experience for customers using Litmus Edge and Litmus Edge Manager across complex industrial and enterprise environments.
You will lead support managers and professionals, establish scalable processes and service models, and drive improvements that reduce downtime and
Job description
Litmus Automation is seeking a Director of Customer Support to lead the strategy, operating model, and performance of our customer support function. This leader will be accountable for delivering a consistent, high-quality support experience for customers using Litmus Edge and Litmus Edge Manager across complex industrial and enterprise environments.
You will lead support managers and professionals, establish scalable processes and service models, and drive improvements that reduce downtime and
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