Director of Human Resources

Haverhill; Warren (RI); Vor Ort; USD 120.000 - 135.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Life insurance

AD&D insurance

Long‑term disability insurance

11 paid holidays

Employee Assistance Program

50% employee discount on HAVERHILLJewl

Voluntary group coverage

Zusammenfassung

HAVERHILL is seeking a Director of Human Resources to lead people operations at our Warren, RI facility. This hands‑on leadership role will design programs, run them on the floor, and collaborate with our VP Production and production supervisors.

You will build HR infrastructure, manage attendance and leave, and partner with outside counsel on employment matters. Multilingual capability and payroll system expertise are highly valued.

Qualifikationen

• 10+ years of progressive HR experience, including 3+ years as the senior or sole HR leader at a manufacturing or hourly‑workforce company of 40 to 300 people.
• A track record of building HR infrastructure where little existed, such as a handbook, performance cycle, compliance calendar or onboarding process.
• Hands‑on employee relations on a production floor: investigations, progressive discipline and separations, with files that held up.
• Experience running an OSHA program in a manufacturing setting, including recordkeeping and safety training.
• Working knowledge of Rhode Island employment law and leave programs; Connecticut and New York a plus.
• Experience managing a staffing agency relationship.
• Spanish strongly preferred; experience supporting a multilingual workforce required.
• SHRM-CP, SHRM-SCP, PHR or SPHR welcome but not required; degree welcome but not required.

Aufgaben

• Maintain and extend attendance and leave policies in English and Spanish with signed acknowledgments and consistent records in Gusto.
• Extend production skills matrices to every station and implement backup plans for critical roles.
• Launch a cross‑training program with clear sign‑offs and weekly coverage reporting.
• Lead the debrief on peak season and set staffing plans with the agency for Valentine’s Day and Mother’s Day.
• Own workforce and skills management across production, including skills matrices and certifications.
• Develop supervisors to set expectations, give feedback, and conduct attendance and performance conversations.
• Serve as the first point of contact for employee concerns, workplace investigations, and disciplinary actions.
• Oversee leave, benefits, unemployment claims, workers’ compensation, and benefits administration with broker.

Kenntnisse

HR leadership

manufacturing HR

employee relations

staffing agency management

training & development

investigations

leave & attendance management

Spanish language skills

Ausbildung

SHRM-CP

SHRM-SCP

PHR

SPHR

Tools

Gusto

Jobbeschreibung

About HAVERHILL

HAVERHILL makes personalized solid 14k gold jewelry to order in our own factory in Warren, Rhode Island, and sells direct to customers across the country. We are about 45 people in one building, roughly 75% manufacturing and 25% admin, marketing and eCommerce, with a seasonal workforce that grows each holiday. We are profitable and growing.

About the role

Reporting directly to the CEO, the Director of Human Resources leads people operations for HAVERHILL as the company’s senior HR leader. We are adding this role to build on our foundation and scale our people programs with the business. This is a hands‑on leadership role with no direct reports today: you will design the programs, run them on the floor, and work closely with our VP Production and production supervisors.

Your first 90 days

• Maintain and extend our attendance and leave policies, in English and Spanish, with signed acknowledgments and consistent records in Gusto
• Extend our production skills matrices to every station and put a backup plan in place for every critical role
• Launch a cross‑training program with clear sign‑offs and weekly coverage reporting
• Lead the debrief on this year’s peak season and set the staffing plan with our agency for Valentine’s Day and Mother’s Day

What you will own

• Workforce and skills: skills matrix, backup coverage and cross‑training across production, plus a consistent cycle for performance reviews and skills certifications
• Supervisor development: equip production leads to set expectations, give feedback, and handle attendance and performance conversations with confidence
• Employee relations: first point of contact for employee concerns, workplace investigations, progressive discipline, separations and the documentation behind them, stay and exit conversations
• Leave, benefits and claims: leave and accommodation across RI, CT and NY (including RI TDI and TCI and the ADA interactive process), unemployment claims and hearings, workers’ compensation, and benefits administration with our broker
• Safety and OSHA: primary administrator of the OSHA program, including recordkeeping, training documentation, the safety committee and annual submissions, in partnership with our Operations Specialist and the VP Production
• Legal coordination: coordinate with outside counsel on employment matters, and support document collection and deadline tracking for non‑employment legal matters such as contracts and trademarks
• Hiring and seasonal staffing: a consistent hiring process, onboarding and offboarding, and the temporary staffing agency relationship
• Compliance and systems: employment compliance, handbook and job descriptions, and Gusto as the system of record
• Engagement: recognition, morale and peak‑season support for an hourly workforce
• Reporting: headcount, turnover, absence and coverage reporting for leadership

What success looks like at 12 months

• A backup plan in place for every critical role
• Clear and consistent attendance and time‑off records
• A peak season staffed on plan
• Supervisors confidently running attendance and performance conversations

What you bring

• 10+ years of progressive HR experience, including 3+ years as the senior or sole HR leader at a manufacturing or hourly‑workforce company of 40 to 300 people
• A track record of building HR infrastructure where little existed, such as a handbook, performance cycle, compliance calendar or onboarding process, that you can walk us through
• A skills matrix, cross‑training or attendance program you built yourself, including the results it produced on the floor
• Hands‑on employee relations on a production floor: investigations, progressive discipline and separations, with files that held up
• Experience running an OSHA program in a manufacturing setting, including recordkeeping and safety training
• Working knowledge of Rhode Island employment law and leave programs; Connecticut and New York a plus
• Experience managing a staffing agency relationship
• Spanish strongly preferred; experience supporting a multilingual workforce required
• SHRM-CP, SHRM-SCP, PHR or SPHR welcome but not required; degree welcome but not required

Compensation and benefits

Full‑time, salaried, exempt. Base salary $120,000 to $135,000, commensurate with experience, plus eligibility for an annual bonus of up to 15% of base under the company bonus plan.

• Medical insurance with multiple plan options and preventive care covered at 100% in network
• Dental insurance
• Vision insurance
• 401(k) with employer match (plan details provided during the interview process)
• Employer‑paid life insurance, AD&D insurance and long‑term disability insurance
• 11 paid holidays
• Confidential Employee Assistance Program covering mental health, financial and legal support
• 50% employee discount on HAVERHILL jewelry, with payroll deduction available
• Optional voluntary coverage at group rates

Location

On site at our production facility in Warren, Rhode Island, five days a week. This is not a remote or hybrid role; the work depends on being present with both the office team and the manufacturing floor.

Physical requirements

Regularly moves through the office and production floor; sits or stands for extended periods; occasional bending, reaching and light lifting up to about 25 lbs; occasional exposure to typical manufacturing‑floor conditions. Reasonable accommodations are available.

Equal opportunity

A stone returns light because it’s cut from many angles, not one. The same is true of a team.

HAVERHILL is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national or ancestral origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation to participate in the application or interview process, contact [e-mail].