Director of Human Resources

Hilton Universal/Los Angeles; Los Angeles (CA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

401(k) with company matching

Complimentary Employee Meals

Exclusive worldwide Hilton employee-tr

and travel discount program

Job summary

Sun Hill is seeking an strategic HR leader to drive organization-wide HR initiatives in alignment with business goals. This hands-on role provides strategic direction, operational support, and guidance to strengthen structure, culture, and talent strategy during a pivotal growth period.

The ideal candidate will lead HR operations in a fast-paced hospitality environment, manage labor relations, and oversee compensation and workforce planning while ensuring compliance with employment laws.

Qualifications

• Bachelor’s degree in human resources, business administration, or related field.
• Five+ years of human resource management experience.
• Experience in a unionized environment with collective bargaining.
• SHRM-CP or SHRM-SCP certification highly preferred.

Responsibilities

• Develop and execute the HR strategy aligned with business goals and priorities.
• Lead and develop the HR function with clear priorities and measurable objectives.
• Oversee the full employee lifecycle: recruitment, onboarding, development, retention, and offboarding.
• Direct day-to-day operations, workflow, and service delivery of the HR department.
• Partner with senior leaders to develop workforce plans and talent strategies.
• Maintain HR policies, programs, and compliance across the organization.
• Manage employee relations and ensure policy alignment with employment laws.
• Lead labor relations, including bargaining, grievances, and contract compliance.
• Oversee workers’ compensation program and coordination with insurers.

Skills

HR strategy

Leadership

Labor relations

Bilingual (English/Spanish)

HR analytics

HR policies & compliance

Communication skills

Talent development

Cross-functional collaboration

Business acumen

Education

Bachelor’s degree in HR/Business

Master’s degree (preferred)

SHRM certification (preferred)

Tools

HRIS

Payroll systems

Benefits systems

Job description

This strategic leadership role will be instrumental in driving our HR initiatives in alignment with company-wide objectives. An ideal candidate is a forward-thinking and hands-on HR leader and will provide strategic direction, operational support, and thoughtful guidance to help shape and strengthen our organizational structure, culture, and talent strategy during this pivotal time. This is a unique opportunity to make a meaningful impact and help guide Sun Hill into its next chapter of growth and success.

WHAT WE OFFER

• Pay rate: $130,000-$150,000 annually
• 401(k) with company matching
• Complimentary Employee Meals
• Exclusive worldwide Hilton employee travel discount program
• ... and more

DUTIES AND RESPONSIBILITIES

• Develop and execute the organization’s HR strategy in alignment with business goals, growth plans, and operational priorities
• Lead and develop the HR function, establishing clear priorities, standards, and measurable objectives
• Oversee the full employee lifecycle, including recruitment, interviewing, selection, hiring, onboarding, development, retention, and offboarding
• Direct the day-to-day operations, workflow, and service delivery of the HR department
• Partner with senior leadership and operational leaders to develop workforce plans and talent strategies that support organizational growth, staffing needs, and employee retention
• Establish, implement, and maintain HR policies, procedures, programs, and initiatives that promote organizational effectiveness, consistency, and compliance
• Manage employee relations matters with professionalism, consistency, and sound judgment, ensuring appropriate documentation and alignment with company policies and applicable employment laws
• Lead labor and union relations, including administration and interpretation of collective bargaining agreements, grievance management, contract compliance, disciplinary matters, and day-to-day communication with union representatives
• Provide strong oversight the organization’s workers’ compensation program, including workplace injury reporting, claims administration, coordination with insurance carriers and third-party administrators, and communication with employees, managers, and applicable medical providers
• Identify current and future talent needs and develop effective recruitment, selection, succession, and talent management strategies
• Analyze HR trends and workforce metrics using the organization’s HRIS and other systems to identify opportunities, measure effectiveness, and support data-driven decision-making
• Ensure full compliance with federal, state, and local employment laws and regulations; update HR policies and practices to reflect legal and regulatory changes
• Stay current on industry trends, best practices, and changes in employment law and HR technology, communicate relevant updates to leadership and implement improvements as needed
• Develop and manage the HR department’s annual budget, ensuring cost-effective operations
• Performs other duties as required

QUALIFICATIONS AND REQUIREMENTS

Education & Experience

• Bachelor’s degree in human resources, business administration, or related field required; Master’s degree preferred
• At least five years of human resource management experience required
• Previous experience working in a unionized environment, including collective bargaining, grievance resolution, contract administration, and labor relations
• SHRM-CP or SHRM-SCP highly preferred

Required Skills/Abilities

• Strong knowledge of human resources principles, practices, and applicable employment laws
• Demonstrated experience leading HR operations in a fast-paced, high-volume hospitality environment
• Bilingual communication skills, with proficiency in English and Spanish strongly preferred
• Strong employee relations and conflict-resolution skills, with the ability to handle sensitive matters objectively, professionally, and with discretion
• Proven ability to lead, coach, and develop HR professionals, managers, and operational leaders at all levels
• Excellent verbal and written communication skills, with the ability to effectively communicate policies, expectations, and complex HR matters
• Strong problem-solving, decision-making, and organizational skills, with the ability to manage multiple priorities in a fast-paced environment
• Ability to analyze HR data, workforce trends, and metrics and translate findings into actionable recommendations
• Proficiency with HRIS, payroll, benefits, and other HR technology and systems
• Strong understanding of recruitment, talent management, performance management, employee engagement, and workforce planning
• Ability to develop, implement, and effectively communicate HR policies, procedures, training programs, and initiatives
• Strong business acumen with the ability to align HR strategies with operational and financial objectives
• High level of integrity, professionalism, confidentiality, and sound judgment when handling sensitive employee and organizational matters
• Ability to work collaboratively across multiple departments, locations, and levels of the organization

Schedule

Work schedules are based on the operational needs of the business. Availability to work days, evenings, weekends, and holidays is required for this position.

Physical, Mental and Environmental & Technical Demands

Fast-paced environment, multiple tasks to be handled under time constraint. Must be able to bend, crouch, kneel, and twist in the work area. The role involves frequent standing, walking, bending, kneeling, climbing, lifting, pushing, and pulling objects weighing up to 250lbs. often for extended periods. Must be able to maneuver around property. Must be able to sit for prolonged periods of time. Must be able to operate a computer, telephone, and copier. Must have manual dexterity to operate all office equipment.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as exempt (per the Fair Labor Standards Act).

Sun Hill is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, citizenship status, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.