We are seeking an experienced HR Director to lead and execute the people strategy across North America and Latin America (NAMER & LATAM). This role will partner closely with business leaders and functional stakeholders to drive organisational effectiveness, employee engagement, workforce planning, talent development, and compliance across a diverse and evolving workforce.
The HR Director will be responsible for delivering a regional HR strategy aligned to EOS's global objectives while ensuring compliance with local employment legislation and market practices throughout the Americas. This position will oversee all aspects of the employee lifecycle and lead a high-performing HR team supporting multiple countries across NAMER and LATAM.
Key Responsibilities
- Lead, mentor, and develop the NAMER and LATAM HR team, establishing clear objectives, service standards, accountability measures, and effective service-level agreements.
- Develop and execute a regional people strategy aligned with EOS's global objectives and regional business priorities.
- Advise regional business leaders on people matters, translating commercial goals into effective workforce and talent strategies.
- Oversee the employee lifecycle and regional HR operations, including employee relations, recruitment, payroll, benefits, compensation, performance management, workforce planning, and talent development.
- Assess current and future workforce needs, supporting organisational growth, resource planning, and workforce cost forecasting.
- Lead complex employee relations matters, including investigations, grievances, disciplinary processes, organisational change, and restructuring.
- Ensure HR practices comply with applicable employment legislation and regulations across countries in NAMER and LATAM.
- Lead people-related activities for mergers and acquisitions, integrations, business transformation, and other strategic initiatives.
- Review and improve HR policies, procedures, and frameworks to reflect EOS values, regional requirements, and local legislation.
- Drive employee engagement, retention, organisational effectiveness, inclusive workplace practices, and leadership capability.
- Provide executive leadership and the Board with people analytics, workforce reports, KPI dashboards, and insights to support decision-making.
- Manage the regional HR budget and advise on workforce costs and investment priorities.
- Build strong partnerships with employees, managers, executives, and global HR colleagues, and lead or contribute to strategic HR projects as required.
Ideal Experience
- Significant senior HR leadership experience, ideally at Director level within a multinational organisation, with responsibility for a broad HR remit across North America and Latin America.
- Demonstrated success developing and delivering regional people strategies aligned with business objectives and local employment requirements.
- Extensive experience leading and developing geographically dispersed HR teams and supporting culturally diverse workforces.
- Strong working knowledge of employment legislation and HR practices across North America and Latin America.
- Proven ability to advise executive and business leaders, connect people priorities to commercial goals, and influence decisions at senior levels.
- Track record managing complex employee relations matters, investigations, organisational change, restructures, and business transformation.
- Experience supporting mergers and acquisitions, integrations, and growth in new or evolving markets.
- Broad expertise across the employee lifecycle, including workforce planning, recruitment, compensation, benefits, payroll, performance management, and talent development.
- Skilled in using people analytics, workforce reporting, and KPIs to inform decisions and communicate insights to senior leaders.
- Experience setting HR service standards, SLAs, departmental objectives, and accountability measures, as well as managing budgets and workforce costs.
- Demonstrated ability to deliver important HR initiatives in ambiguous, fast-paced situations with limited time or established processes.
- Strong interpersonal, written, and verbal communication skills, with discretion, integrity, and a commitment to an inclusive and equitable workplace.
- Bachelor's degree in Human Resources, Business, or a related discipline; an advanced HR qualification or equivalent professional experience is preferred.