Director of Housekeeping - President Abraham Lincoln Springfield, a DoubleTree by Hilton

Hilton Worldwide, Inc.; Springfield (IL); On-site; USD 42,000 - 73,000; Full time

Job summary

A leading hotel in Springfield, Illinois, is seeking a Director of Housekeeping to lead their housekeeping team. This key leadership role involves overseeing housekeeping operations, ensuring service quality, and managing staff. Ideal candidates will have significant management experience in housekeeping and a keen eye for detail.

Benefits

Health insurance

Career growth and development

Go Hilton travel discount program

Best-in-Class Paid Time Off (PTO)

Qualifications

• Experience in housekeeping management for 2-3 years.
• Ability to lead and develop a team effectively.

Responsibilities

• Oversee all housekeeping operations and staff.
• Maintain cleanliness and service quality standards.
• Manage department budgeting and inventory control.
• Conduct hiring and training of housekeeping staff.

Skills

Attention to detail

Leadership

Organizational skills

Communication

Education

High School Diploma or equivalent

2-3 years housekeeping management experience

Job description

Located in the downtown area of historic, Springfield, Illinois, the President Abraham Lincoln Springfield, a DoubleTree by Hilton, is looking for an energetic Director of Housekeepingto lead the housekeeping team!

Boasting 310 guest rooms, 14,000 square feet of meeting space, an indoor pool, and multiple dining options, this hotel is the premiere full service hotel in Springfield! The Director of Housekeeping for this corporate managed DoubleTree hotel will oversee the entire housekeeping team and report to the Director of Rooms. The ideal candidate for this key leadership position will be a hands-on leader with a strong attention to detail and 2-3 years housekeeping management experience.

For more information, please visit:

• President Abraham Lincoln Springfield DoubleTree Hotel (hilton.com)
• President Abraham Lincoln Springfield - a Doubletree by Hilton Hotel | Facebook

What will I be doing?

As Director of Housekeeping you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
• Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
• Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments

Salary Range:$42,000 - $73,000 per year

*Available benefits may vary depending upon property-specific terms and conditions of employment.

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What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The future of hospitality is bright atHilton: a leading global hospitality company with a diverse portfolio ofworld-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovativeprograms and benefitssuch as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate adiverse and inclusiveenvironment for all. Check out theHilton Careers blogandInstagramto learn more about what it’s like to be on Team Hilton!

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company to Work for in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportiveparental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education:Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)