Director of Housekeeping

Hilton Sandestin Beach Golf Resort & Spa; Miramar Beach (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Housekeeping Manager to lead a team in maintaining exceptional cleanliness and guest satisfaction. This role involves overseeing housekeeping operations, managing budgets, and ensuring compliance with quality standards. Join a dynamic team that values your contributions and offers a supportive environment for your professional growth. If you are passionate about delivering outstanding service and thrive in a fast-paced setting, this is the perfect opportunity for you to make a significant impact in the hospitality industry.

Benefits

401(k)

401(k) matching

Dental insurance

Employee discount

Free daily meal service

Health insurance

Paid sick time

Paid time off

Vision insurance

Qualifications

• 4-6 years in Management/Assistant Housekeeping roles preferred.
• 2-3 years experience at a Hilton Brand Hotel or Resort required.

Responsibilities

• Supervise housekeeping activities to ensure cleanliness and guest satisfaction.
• Manage finances and staffing for housekeeping operations.

Skills

Effective Communication

Staff Management

Budget Management

Quality Assurance

Training and Development

Education

High School Diploma

College Degree

Tools

Inventory Management Systems

Chemical Safety Protocols

Job description

Hilton Sandestin Beach prides itself on providing each guest with the very best service. To do this, we must attract and retain only the very best team members to join us on our very special and singular journey. While our guests are the lifeblood of our business, our team members are the heart and soul that allows our hotel to thrive. Working with Hilton Sandestin Beach means working with a group of leaders committed to your success and your future.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free daily meal service (lunch or dinner)
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Position Purpose:

Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.

Essential Functions:

• Communicate effectively, both verbally and in writing to provide clear direction in assigning and instructing housekeeping and laundry staff in details of work. Provide staffing, training, counseling, and performance reviews for the housekeeping department.
• Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by the hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
• Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of the department.
• Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly.
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel Hazcom program.
• Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information.
• Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects.

Supportive Functions:

• Supervise the operation of linen, uniform, supply and storage rooms.
• Install inventory controls for uniforms, linens and supplies to be monitored by issuance procedures and purchasing.
• Document needs of the department to furnish management with budget requests.
• Manage, monitor and make adjustments in order to comply with energy conservation program management.
• Monitor issuance of keys and maintain inventory.

Education:

High school diploma required. College degree preferred.

Experience:

• 4-6 years experience in Management/Assistant Housekeeping positions is preferred.
• 2-3 years experience working at a Hilton Brand Hotel or Resort is required.

Other:

Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.