Director of Housekeeping

D.c.-Global-Talent-Inc.; Miami (FL); On-site; USD 46,000 - 55,000; Full time

Benefits offered by this job

Housing included

Meals provided

Annual flight home

Relocation assistance

Job summary

A Director of Housekeeping is sought for a luxury resort in the Caribbean. You will lead all housekeeping operations, uphold premium standards, and inspire a large team to deliver an outstanding guest experience across guest rooms, villas, and public areas.

The role requires minimum 7 years in luxury hotel housekeeping leadership, strong financial acumen, and excellent leadership and stakeholder management. Caribbean experience is essential, with housing and relocation support included.

Qualifications

• Minimum 7 years of progressive housekeeping leadership in luxury hotels.

Responsibilities

• Lead all housekeeping operations ensuring luxury standards and brand compliance.
• Coach, train, and develop the housekeeping team.
• Drive guest satisfaction and continuous improvement across all areas.
• Manage budgets, payroll, inventory, and cost control.
• Coordinate with Front Office, Engineering, Laundry, and People & Culture.
• Oversee preventive maintenance, linen, equipment, and resources.
• Promote safety and environmental responsibility.

Skills

Leadership

Guest satisfaction

Budgeting

Staff development

Quality standards

Operational judgment

Communication

Job description

DIRECTOR OF HOUSEKEEPING

Luxury Resort • Caribbean • USD $4,500 per month

ABOUT THE ROLE

We are searching for an accomplished and passionate Director of Housekeeping for a luxury resort in the Caribbean. As a key member of thehotel's leadership team, this role leads all housekeeping operations, champions exceptional standards of cleanliness, presentation, andpersonalized service, and inspires a team to deliver an outstanding guest experience across all guest rooms, villas, and public areas.

WHAT YOU'LL DO

• Lead all housekeeping operations, ensuring exceptional cleanliness, presentation, and compliance with luxury brand and quality standards
• Inspire, develop, and empower the housekeeping team through coaching, training, and succession planning
• Drive guest satisfaction, quality assurance, and continuous operational improvement across all areas
• Manage departmental budgets, payroll, productivity, inventory, and cost control
• Partner with Front Office, Engineering, Laundry, and People and Culture to ensure seamless operations and outstanding guest experiences
• Oversee preventive maintenance coordination, linen management, equipment, and departmental resources
• Promote colleague engagement, workplace safety, and environmental responsibility

WHAT YOU BRING

• Minimum 7 years of progressive housekeeping leadership experience in luxury hotels, with a proven ability to lead large teams
• A strong track record of delivering exceptional quality and guest satisfaction
• Excellent financial acumen, organisational skills, and operational judgement
• Outstanding leadership, communication, coaching, and stakeholder management capabilities
• Sound knowledge of luxury hospitality standards, quality assurance, and housekeeping systems
• Experience in a luxury resort or island destination is a strong advantage
• Caribbean experience is required

WHAT'S OFFERED

• USD $4,500 per month + housing, meals, annual flight home, and relocation