Director of Hospital Operations

PsychPlus; EE. UU.; Presencial; USD 150.000 - 230.000; Jornada completa

Descripción de la vacante

PsychPlus is seeking a Director of Hospital Operations with a Pharmacist background to oversee and scale multi-site hospital partnerships nationwide. You will drive end-to-end hospital operations, ensuring efficiency, compliance, and high-quality provider performance across sites.

Lead provider scheduling, onboarding, and workflow optimization while serving as the main liaison between hospital leadership and PsychPlus.

Formación

• Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s preferred).
• Experience leading multi-site hospital operations with accountability for performance.
• Strong executive-level communication and stakeholder management skills.
• Deep understanding of hospital workflows, provider management, and healthcare compliance.
• Ability to leverage data to drive decisions and scale operations.

Responsabilidades

• Operational Leadership: Oversee day-to-day operations across multiple hospital contracts.
• Provider Operations & Scheduling: Lead scheduling strategy for optimal coverage and continuity of care.
• Onboarding & Integration: Streamline provider onboarding with hospital systems and workflows.
• Stakeholder Management: Liaise between hospital executives and Psychplus leadership.
• Workflow Optimization: Identify gaps and implement scalable solutions to improve efficiency.
• Policy & Compliance Oversight: Ensure adherence to healthcare regulations and internal standards.
• Team Leadership: Build and mentor operations teams for high performance.
• Performance Management: Track KPIs and drive continuous improvement.

Educación

Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field

Leadership skills

Analytical skills

Communication

Execution mindset

Herramientas

EHR systems

Hospital management tools

Excel (advanced)

Descripción del empleo

The current delivery model for mental health care is broken - and Psychplus is on a mission to fix it. We’re reimagining how care is delivered through a digital-first, modern approach that meets patients where they are. By combining high-quality psychiatric and therapeutic care with best-in-class technology, we deliver an integrated, patient-centered experience across both in-person locations in Texas and virtual platforms nationwide. Join us in building a future where mental health care is accessible, affordable, and seamless for everyone.

About the Role

We are seeking a strategic and results-driven Director of Hospital Operations with a background as a Pharmacist to oversee and scale operations across hospital partnerships nationwide. This role will lead end-to-end hospital operations, ensuring efficiency, compliance, and high-quality provider performance across all sites.

The ideal candidate brings strong leadership experience in hospital operations (behavioral health preferred), with a proven ability to manage multi-site environments, optimize workflows, and drive operational excellence. This individual will serve as a key liaison between hospital leadership and Psychplus, while building scalable systems to support rapid growth.

Key Responsibilities

• Operational Leadership: Oversee day-to-day operations across multiple hospital contracts, ensuring seamless execution and high performance across all sites.
• Provider Operations & Scheduling: Lead provider scheduling strategy to ensure optimal coverage, productivity, and continuity of care.
• Onboarding & Integration: Own and streamline provider onboarding processes to ensure efficient integration into hospital systems and workflows.
• Stakeholder Management: Act as the primary liaison between hospital executives and Psychplus leadership to align on goals, performance, and issue resolution.
• Workflow Optimization: Identify gaps and implement scalable solutions to improve hospital workflows, operational efficiency, and patient outcomes.
• Policy & Compliance Oversight: Ensure adherence to healthcare regulations, hospital protocols, and internal standards across all locations.
• Team Leadership: Build, mentor, and manage operations teams, fostering a high-performance, accountable culture.
• Performance Management: Track KPIs, analyze operational data, and drive continuous improvement across all hospital partnerships.
• Problem Solving: Proactively address operational challenges, mitigate risks, and implement long-term solutions.

Requirements

• Experience: 8+ years in hospital operations, with at least 5+ years in a leadership role (multi-site experience required, behavioral health a plus).
• Education: Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s preferred).
• Leadership Skills: Proven ability to lead cross-functional teams and manage large-scale operations.
• Operational Expertise: Deep understanding of hospital workflows, provider management, and healthcare compliance.
• Communication: Strong executive-level communication and stakeholder management skills.
• Analytical Skills: Ability to leverage data to drive decisions, optimize performance, and scale operations.
• Technology: Proficiency with EHR systems, hospital management tools, and advanced Excel (reporting, dashboards, pivot tables).
• Execution Mindset: Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

What Sets Us Apart

We are a fast-moving, performance-driven organization where impact is immediate and growth is limitless. This role requires adaptability, ownership, and a commitment to excellence. In return, you’ll gain the opportunity to shape hospital operations at scale and play a direct role in solving the mental health crisis.

So-what do you think?

If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis together.

At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.

Psychplus applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.