Director of Hospice Billing

Catholic Community Health; Lenexa (KS); On-site; USD 90,000 - 135,000; Full time

Job summary

Catholic Community Health seeks a Director of Hospice Billing to lead revenue‑cycle and administrative operations for Hospice and Home Care. The role focuses on claim submissions, payments, AR, and regulatory compliance, with responsibility for payer enrollment and credentialing processes.

The ideal candidate has healthcare billing experience, supervisory skills, and a proven ability to improve billing performance while maintaining HIPAA and organizational policies across payer systems.

Qualifications

• At least three years in healthcare billing, revenue cycle, or related operations.
• Experience in hospice billing or post-acute care preferred.
• Experience supervising billing staff or administrative staff.
• Strong knowledge of Medicare, Medicaid, and commercial payer requirements.

Responsibilities

• Oversee hospice and home care billing and accounts receivable operations.
• Monitor aging, denials, and cash flow; generate financial reports.
• Develop strategies to reduce AR and improve revenue cycle performance.
• Ensure accurate Medicare/Medicaid/commercial billing documentation.
• Administer payer enrollment, verification portals, and user access.

Skills

Healthcare billing

Revenue cycle

Payer enrollment

Credentialing

Accounts receivable

Leadership

HIPAA compliance

Communication skills

Microsoft Office

Regulatory compliance

Education

Associate degree in business administration or related field

Bachelor's degree, preferred

Tools

Payer portals

Electronic health records

Job description

Description

Position Summary

Catholic Community Health is seeking an organized, accountable, and detail-oriented Director of Hospice Billing to oversee key business‑office functions supporting both Hospice and Home Care. This position leads revenue‑cycle and administrative operations, manages payer credentialing and regulatory renewals, and helps ensure claims, payments, accounts receivable, records, licenses, and business‑office processes are accurate, timely, and compliant.

Key Responsibilities

• Oversee billing and accounts receivable operations for Hospice and Home Care, including claim submission, payment posting, denial follow‑up, aging review, client balances, collections, credits, adjustments, and timely‑filing requirements.
• Monitor accounts receivable aging, billing performance, and financial reports; identify discrepancies, trends, unresolved balances, and risks requiring corrective action or leadership attention.
• Develop and implement strategies to reduce outstanding accounts receivable, resolve denied or unpaid claims, and improve revenue‑cycle performance.
• Ensure required Medicare, Medicaid, commercial‑payer, client, and organizational billing documentation is accurate, complete, and maintained appropriately.
• Coordinate deposits and accounts‑payable functions, maintain supporting documentation, and ensure transactions are routed and recorded accurately.
• Serve as an administrator for applicable payer, enrollment, payment, and verification portals.
• Maintain appropriate portal access, user permissions, administrator assignments, and organizational information across payer systems.
• Manage Home Care and Hospice business licensure, renewals, registrations, certifications, and required regulatory submissions.
• Complete or coordinate annual Hospice recertification and licensure requirements.
• Order and monitor office supplies using sound purchasing and inventory practices.
• Collaborate with executive leadership, clinical and operational leaders, payers, vendors, and external partners to resolve billing and business‑office issues.
• Maintain confidentiality and comply with HIPAA, payer requirements, accreditation standards, and organizational policies.
• Perform other duties as assigned by the Executive Director/Administrator.

Requirements

• Associate degree in business administration, healthcare administration, accounting, finance, or a related field required; bachelor’s degree preferred. Relevant experience may be considered in place of formal education.
• At least three years of experience in healthcare billing, revenue cycle, payer enrollment, credentialing, accounts receivable, or business‑office operations.
• Direct accounts receivable experience, including aging review, collections, denial follow‑up, payment reconciliation, and resolution of outstanding balances, is highly preferred.
• Hospice billing or revenue‑cycle experience is highly preferred. Experience in home care, home health, or another post‑acute healthcare setting is also strongly preferred.
• Previous experience supervising or directing administrative or billing staff.
• Working knowledge of Medicare, Medicaid, commercial insurance, accounts receivable, payer portals, credentialing, and timely‑filing requirements.
• Strong organizational, analytical, and problem‑solving skills, with the ability to manage recurring deadlines and multiple service lines.
• Excellent written and verbal communication skills and the ability to communicate professionally with payers, clients, families, staff, and leadership.
• High level of integrity, discretion, accountability, follow‑through, and attention to detail.
• Proficiency with Microsoft Office and electronic healthcare, billing, accounting, and payer systems.
• Commitment to the mission and values of Catholic Community Hospice and Catholic Community Home Care.