Director of Homebased Services

Lakewood Health System; Staples (MN); On-site; USD 101,000 - 155,000; Full time

Benefits offered by this job

PTO & Wellness

401K Match

Tuition assistance

HSA contributions

Health insurance

Job summary

Lakewood Health System in Staples, MN, is seeking a Director of Homebased Services to lead Home Health and Hospice operations. You will manage staffing, referrals, scheduling, and finance, driving quality patient-centered care and program sustainability.

Requirements include healthcare administration education or equivalent experience and proven leadership with budgets and cross-department collaboration. RN licensure is not required.

Qualifications

• Education in healthcare administration, business, nursing, or a related field, or equivalent relevant experience.
• Demonstrated healthcare leadership with staff accountability, financial management, and operational improvement.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Oversee daily Homebased Services operations, including referral and intake, scheduling, and staffing.
• Lead service line employees through recruitment, onboarding, performance management, and development.
• Ensure staffing alignment with patient access, clinical capacity, and regulatory requirements with financial oversight.

Skills

Healthcare leadership

Staff management

Budgeting

Operations improvement

Communication

Education

Healthcare administration or related field

Job description

Job Details: Level: Management, Job Location: Senior Campus - Staples, MN 56479, Position Type: Full Time, Salary Range: $48.37 - $74.52 Hourly, Job Category: Health Care, About Lakewood

Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. Leading the way in providing quality, personalized healthcare for a lifetime, Lakewood prides itself on remaining fiercely independent to prioritize its patients, staff, and communities in all decisions. Voted as one of Star Tribune’s Top Workplaces for the sixth year in a row, we do rural healthcare differently at LHS by providing a solid foundation of family practice providers with access to best-in-class specialty services, all right here at Lakewood. Across the spectrum of life, Lakewood Health System provides compassionate, quality care for the Brainerd Lakes region and beyond.

About the Team

Lakewood Health System's Homebased Services team provides Home Health and Hospice services that support patients and families in receiving quality, compassionate care in their homes. Our interdisciplinary team works collaboratively to coordinate services, promote continuity of care, and meet the evolving needs of patients and their families.

Mission for Position

The Director of Homebased Services provides leadership and oversight of the people, business operations, and financial performance of Home Health and Hospice services. This position is responsible for ensuring effective staffing, efficient operations, employee accountability, and sustainable service delivery. Working closely with the VP of Senior Services and RN Clinical Manager, the Director aligns operational priorities with patient needs, clinical capacity, and organizational goals.

Position Summary

The Director of Homebased Services oversees daily operations, including referral and intake processes, scheduling, staffing, administrative workflows, and financial performance. This position provides direct leadership to service line employees, including recruitment, onboarding, performance management, employee development, and retention. The Director works collaboratively with clinical leadership to ensure appropriate staffing, patient access, and operational support while maintaining compliance with applicable regulatory and organizational requirements. Additional responsibilities include budget development, monitoring financial and operational performance, strengthening referral relationships, implementing process improvements, and supporting the continued growth and sustainability of Home Health and Hospice services.

Position Type

This is a full-time (1.0 FTE) position.

Qualifications: Required

• Education in healthcare administration, business, nursing, or a related field, or equivalent relevant experience.
• Demonstrated healthcare leadership experience with staff accountability, financial management, and operational improvement.
• Strong organizational, communication, and problem-solving skills.
• Ability to effectively lead teams, manage competing priorities, and collaborate across departments.
• RN licensure is not required for this position.

Preferred

• Previous leadership or operational experience in Home Health or Hospice services.
• Experience with healthcare budgeting, staffing management, and operational process improvement.

Ideal Candidate

• Strong leadership skills with the ability to motivate, support, and develop high-performing teams.
• Excellent communication and relationship-building skills across departments and disciplines.
• Strong organizational and problem-solving abilities with sound judgment and attention to detail.
• Ability to balance employee needs, financial responsibilities, and organizational priorities.
• Experience identifying opportunities for operational improvement and leading meaningful change.
• Commitment to developing efficient, sustainable healthcare services.
• Ability to collaborate effectively with clinical leadership to support high-quality, patient-centered care.
• A proactive, adaptable, and solutions-focused approach to leadership and daily operations.

Benefits

Lakewood Health System is growing and looking for great people to join our mission of providing personalized, quality healthcare for a lifetime. At Lakewood, our people are our most valued asset!

• Generous Planned Time Off & Wellness Time Off
• 401K Match
• Annual tuition assistance of $2,000 per year
• Best-in-region employer HSA contributions
• Employer paid premiums for individual-only healthcare coverage!

With ample opportunities for growth within the system and support as you pursue your personal goals, it's safe to say that Lakewood Health System is a great place to launch or continue your career in healthcare!

A new team member's starting wage reflects our compensation philosophy, taking into account experience, education, certifications and internal equity. Hourly pay is just one part of the comprehensive and rewarding compensation package we're proud to provide! Please be sure to include all applicable experience in your application.

If you need an accommodation during the application process, please call 218-894-8524 or email [e-mail].

Interested, but will the schedule work for you? Have questions on organizational culture, team fit or day-to-day experience?

Contact Kathy Dobson to discuss the possibilities further:

Kathy Dobson, VP of Senior Services P: 218-894-8344 E: [e-mail]

Lakewood Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.