Director of Home Infusion - CarepathRx - Onsite

Cigna Health and Life Insurance Company; North Olmsted (OH); Hybrid; USD 125,000 - 208,000; Full time

Benefits offered by this job

Health benefits

Vision insurance

Dental insurance

Well-being programs

401(k)

Life insurance

Tuition reimbursement

Paid time off

Paid holidays

Leaves of absence

Job summary

CarepathRx in Northeast Ohio is seeking a Director of Home Infusion to lead and elevate our home infusion operations onsite. You will shape strategy, inspire teams, and partner with health systems to deliver exceptional care for patients, providers, and referral partners.

This executive role requires a Doctor of Pharmacy with an active license, 3+ years of progressive leadership in home infusion, and a track record of improving productivity, quality, and financial performance through data-driven

Qualifications

• Pharmacist license in good standing.
• 3+ years of progressive leadership in home infusion or related operations.
• Experience leading multi-functional teams and driving operational excellence.
• Strong knowledge of reimbursement models, accreditation, and regulatory compliance.
• Proven ability to improve performance through data-driven decisions.

Responsibilities

• Develop and execute operational strategies to support growth and goals.
• Lead home infusion operations to ensure efficient service and patient experience.
• Drive performance against production, onboarding targets, SLAs, and quality metrics.
• Champion continuous improvement for scalability, efficiency, and quality.
• Analyze performance trends and implement productivity, profitability, and referrals improvements.
• Build and maintain relationships with customers, referral sources, payers, and stakeholders.
• Mentor and develop leaders, fostering accountability and collaboration.

Skills

Executive leadership

Healthcare operations

Strategic planning

Data-driven decision making

Stakeholder management

Communication

Education

Doctor of Pharmacy degree

Job description

## Director of Home Infusion - CarepathRx - OnsiteApply: On-site: Ohio Work at Home: Full time: Posted Today: 26011176We're looking for a Director of Home Infusion to lead and elevate our home infusion operations while partnering closely with one of Northeast Ohio's premier health systems. In this highly visible leadership role, you'll shape strategy, inspire teams, optimize performance, and help deliver exceptional experiences for patients, providers, and referral partners. If you're passionate about transforming healthcare operations and leading through innovation, we'd love to meet you**What you'll do to make a difference:*** Develop and execute operational strategies that support business growth, organizational goals, and long-term success.* Lead home infusion operations to ensure efficient, high-quality service delivery and an exceptional patient experience.* Drive performance against production goals, patient onboarding targets, service-level agreements, and quality metrics.* Champion continuous improvement initiatives that enhance scalability, efficiency, quality, and operational effectiveness.* Analyze performance trends and implement solutions that improve productivity, profitability, patient satisfaction, and referral source engagement.* Build and maintain strong relationships with customers, referral sources, payers, and industry stakeholders.* Mentor, coach, and develop operational leaders while fostering a culture of accountability, collaboration, and excellence.* Ensure compliance with all applicable federal, state, accreditation, payer, and company requirements.**What you'll need to be successful:*** Doctor of Pharmacy degree from an ACPE-accredited School of Pharmacy.* Active pharmacist license in good standing.* 3+ years of progressive leadership experience within home infusion, specialty pharmacy, infusion services, or complex healthcare operations.* Demonstrated success leading multi-functional teams and driving operational excellence across a growing organization.* Proven ability to improve business performance through process optimization, strategic planning, and data-driven decision making.* Strong knowledge of home infusion operations, reimbursement models, payer requirements, accreditation standards, and regulatory compliance preferred.* Experience managing operational metrics, production goals, quality outcomes, service-level agreements, and financial performance.* Proven ability to lead change, influence stakeholders, and build strong partnerships across clinical, operational, and executive teams.* Excellent communication, presentation, and relationship-building skills with the ability to engage patients, providers, referral sources, payers, and senior leadership.* Experience developing and mentoring leaders while fostering a culture of accountability, collaboration, and continuous improvement.This position is based **onsite in Northeast Ohio**. Regular in-person leadership presence is required to support employees, operations, and cross-functional partnerships. Occasional travel may be required to company locations, customer sites, and leadership meetings. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 124,800 - 208,000 USD / yearly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.