Director of Health and Wellness

Milestone-Retirement-Communitie; Englewood (CO); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision (full-time)

401(k) with employer match

Generous PTO

Pet insurance

Perks at Work

Employee Assistance Program

Voluntary benefits options

Job summary

Milestone is seeking a Director, Health and Wellness to oversee personal care staff and coordinate resident care across Assisted Living and Memory Care communities. Lead health assessments, ensure care plan compliance, and drive safety and quality of life for residents.

Reporting to the Executive Director, this role blends leadership, clinical expertise, and operations management. The role requires nursing licensure and 3+ years in assisted living/memory care, with strong leadership and

Qualifications

• Associates or Bachelors in Nursing preferred; RN/LPN licensure may be considered depending on state.
• Experience leading health and wellness teams in assisted living or memory care environments.
• Strong communication, organizational, and problem-solving abilities.

Responsibilities

• Perform comprehensive health assessments for new residents upon admission.
• Monitor and review health status through care conferences and assessments.
• Ensure staff compliance with care plans, medication protocols, and resident needs.

Skills

Management experience

Communication skills

Staff coaching and training

Independent work

Compassion for older adults

Microsoft Word

Microsoft Excel

Education

Associate's or Bachelor's Degree in Nursing

Licensed Vocational or Practical Nurse may be considered (state regulations)

Tools

Microsoft Word

Excel

Job description

Why You'll Love Working at Milestone

Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.

Perks & Benefits

• Medical, Dental, Vision (full-time employees)
• 401(k) with employer match
• Generous PTO
• Pet insurance
• Perks at Work
• Employee Assistance Program
• Voluntary benefits options

About the Role

We're seeking a skilled Director, Health and Wellness to oversee the personal care staff and coordinate all resident care services in our Assisted Living and Memory Care communities. You'll monitor resident health, ensure compliance with care plans, and lead a team committed to the safety, well being, and quality of life of every resident. Reporting to the Executive Director, this role combines leadership, clinical expertise, and operational management.

What You'll Do

• Perform comprehensive health assessments on new residents upon admission
• Monitor health status of all residents through assessments and care conferences
• Review and ensure staff compliance with care plans, medication protocols, and resident needs
• Coordinate and attend resident care conferences and service plan reviews
• Respond immediately to suspected resident abuse and report per policy
• Supervise Assisted Living and Memory Care personnel, including hiring, coaching, training, scheduling, and performance evaluations
• Address employee relations issues and implement verbal and written disciplinary actions as needed
• Attend daily management and staff meetings, resident council meetings, and family events
• Conduct community audits with the Executive Director and Regional Clinical team to monitor compliance and ensure community security
• Review incident reports, investigate, and implement corrective actions
• Ensure Continuous Quality Improvement (CQI) activities meet community goals
• Foster teamwork, provide guidance to staff, and maintain positive resident and co-worker interactions
• Promote a safe work environment and compliance with safety standards
• Perform other duties as assigned

What We're Looking For

• Associate's or Bachelor's Degree in Nursing strongly preferred; Licensed Vocational or Practical Nurses may be considered based on state regulations
• Minimum three years' experience in Assisted Living, Alzheimer's, or Memory Care preferred
• Proven management experience and ability to lead staff
• Experience as Residential Care Manager, Clinical Director, or in Risk Management preferred
• Licensed or Registered Nurse required with state-specific accreditation or license
• First Aid certification required
• Strong written and verbal communication skills
• Self-motivated, organized, detail-oriented, and able to work independently
• Ability to evaluate staff performance and provide coaching and training
• Compassion for and desire to work with older adults
• Ability to understand and communicate effectively with residents, families, supervisors, and co-workers
• Proficiency with Microsoft Word and Excel preferred
• Must meet health requirements, including TB clearance, and pass required background checks

Physical Requirements

• Ability to stand, walk, sit, use hands, reach, stoop, kneel, crouch, or crawl
• Ability to talk, hear, and use vision effectively
• Occasional weekend, evening, or night work and on-call as needed
• Possible exposure to communicable diseases, blood-borne pathogens, latex, and chemicals
• Ability to lift and assist residents as needed, up to 50-100 lbs occasionally
• Travel may be required occasionally

Join Milestone to lead a compassionate care team, ensure resident well being, and make a meaningful impact every day.

Milestone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.