Director of Global Product Quality

REI; Washington; Presencial; USD 98.000 - 147.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Descripción de la vacante

REI seeks a Manager, Product Quality Assurance to lead an HQ-based team responsible for embedding quality into REI’s own products from concept through production. You will guide in-market issue resolution and drive proactive, prevention-focused quality systems across REI brands and external brands we sell.

You will partner with worldwide teams managing factory-level inspections, CAPA, and quality control, while shaping risk-based reviews and data-driven decisions to improve upstream product

Formación

• 10+ years of experience in product quality assurance, audit and inspection across outdoor hardgoods, softgoods, or related categories.
• Strong understanding of manufacturing, materials, construction techniques and workmanship.
• Experience partnering with international supply chain and vendor networks.
• Strong analytical, communication, and judgment skills and able to make efficient, clear recommendations based on data.
• Proven people leadership: coaching, performance management, and building strong team culture.
• Ability to travel domestically and internationally to support cross-functional work.

Responsabilidades

• Lead the creation and evolution of quality standards, tools, and processes for global product creation.
• Guide the team in riskbased product reviews and share clear, actionable recommendations with product teams.
• Collaborate closely with internal Quality and Technical Services teams who manage factory-level inspections and quality control.
• Translate customer and product quality insights into guidance that improves upstream decisions.
• Monitor product trends and report key quality metrics to support continuous improvement.
• Lead the team through cross-functional issue investigations and CAPA plans when defects emerge in market.
• Manage, coach, and develop a team of HQ-based Quality Assurance professionals.

Conocimientos

QA leadership

Data analysis

Cross-functional collaboration

Strong communication

Judgment and decision making

People leadership

Descripción del empleo

REI seeks a Manager, Product Quality Assurance to lead an HQ-based team responsible for embedding quality into REI’s own products from concept through production. You will guide in-market issue resolution and drive proactive, prevention-focused quality systems across REI brands and external brands we sell.

You will partner with worldwide teams managing factory-level inspections, CAPA, and quality control, while shaping risk-based reviews and data-driven decisions to improve upstream product