Director of Fraud Prevention

Desert Financial Credit Union; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading credit union in Phoenix is seeking a Director of Fraud Prevention to lead the Fraud Intelligence department. This pivotal role involves developing fraud risk management strategies, overseeing fraud investigations, and collaborating with various business lines to mitigate fraud risks. Candidates should possess a Bachelor's degree and extensive experience in fraud investigation and leadership.

Qualifications

• 8+ years of law enforcement or financial fraud investigation experience.
• 5+ years of progressive leadership experience.
• Certified Fraud Examiner preferred.

Responsibilities

• Develop and implement the Fraud Risk Management Program.
• Lead investigations with measurable milestones.
• Collaborate with HR on investigations as needed.

Skills

Effective communication skills

Strong analytical skills

Problem-solving skills

Education

Bachelor's Degree in Criminal Justice, Finance, Business Administration, or related field

Tools

Fraud management tools and software

Microsoft Office Suite

Job description

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The Director of Fraud Prevention is responsible for leading, supporting, and developing the Fraud Intelligence department. This role is crucial for executing the credit union's strategy on fraud prevention, detection, investigation, analysis, and reporting, leveraging industry and law enforcement relationships. The director will oversee the fraud risk management program, including all payment and document-related fraud, working fraud alerts, researching fraud activity, and reporting and escalating fraud trends. Additionally, the role involves collaborating with various business lines to minimize and mitigate fraud risks for the organization and its members.

What you will do here:

1. Develop and implement the Fraud Risk Management Program.
2. Ensure controls and monitoring processes are in place, including KPIs, fraud analysis frameworks, and reporting.
3. Assess fraud risks via risk assessments and prevention processes.
4. Implement action plans to address vulnerabilities and reduce fraud risk.
5. Partner with senior leadership to align organizational needs, review reports, and approve process/system changes.
6. Stay informed on industry best practices and emerging threats.
7. Lead investigations with measurable milestones, providing regular updates to leadership.
8. Deliver briefings on findings and issues to internal partners and leaders.
9. Collaborate with HR on investigations as needed.
10. Assist in minimizing fraud losses across operations through prevention and detection strategies.
11. Participate in ongoing fraud risk assessments within business units.
12. Maintain documentation of fraud management capabilities, including systems, processes, and staffing.
13. Lead, coach, and develop a team of direct reports.
14. Perform additional duties as assigned.

What you will need:

• Bachelor's Degree in Criminal Justice, Finance, Business Administration, or related field preferred; or equivalent experience.
• 8+ years of law enforcement or financial fraud investigation experience.
• 5+ years of progressive leadership experience.
• Deep understanding of fraud schemes, threat analyses in payment processing, including crypto transactions.
• Knowledge of UCC, federal/state laws, and regulations related to bank fraud.
• Experience with fraud management tools and software.
• Effective communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Certified Fraud Examiner preferred.
• CAMS or equivalent certifications preferred.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance testing.

For more information, visit: http://www.desertfinancial.com/careers