Director of Food and Beverage

Thompson Hotels; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Hyatt is seeking a Director of Food and Beverage to lead Banquets, Restaurants, In-Room Dining, Lounges and related F&B functions at the Hyatt Houston property. The role reports to the hotel General Manager and sits on the Executive Committee, with exposure to Senior and Corporate leadership.

The position requires extensive F&B leadership experience, budget oversight, and the ability to align operations with Hyatt standards and health regulations.

Qualifications

• 6+ years of progressive hotel Food and Beverage experience (typically with Hyatt)
• Senior leadership experience in a food and beverage environment
• Demonstrated ability to interact effectively with people from diverse backgrounds

Responsibilities

• Oversee and direct Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and related F&B areas
• Develop and manage budgets, marketing plans and objectives
• Participate in hotel executive management and coordinate with other departments
• Drive F&B sales and marketing programs and oversee staff development and coaching
• Ensure Hyatt standards of service and regulatory compliance

Skills

Leadership

Budgeting

Operations management

Customer service

Strategic planning

Communication

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Food and Beverage is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.

Organization - Thompson Houston

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Food and Beverage is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.

The Director of Food and Beverage is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt.

Duties

• Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Participate in total hotel management as a member of the Hotel Executive Committee
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Exercise quality control for both food and beverage
• Maintaining Hyatt standards of service and ensure their implementation
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures

Qualifications

• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
• 6 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
• With opening hotels, previous hotel pre-opening experience preferred
• Service oriented style with professional presentations skills
• At least 5 years experience in a senior role in a food and beverage environment
• Proven leadership skills