Assistant Director of F&B

Park Hyatt; New York (NY); On-site; USD 115,000 - 120,000; Full time

Job summary

Park Hyatt New York is seeking an Assistant Director of Food and Beverage to lead The Living Room restaurant and In-Room Dining, partnering with the Director of Outlets to drive exceptional guest experiences.

You will steer operations, budgets, payroll, and marketing plans, while coaching managers and ensuring compliance with health standards, Hyatt service norms, and financial performance.

Qualifications

• 6+ years of progressive hotel F&B experience (typically with Hyatt).
• Experience with hotel pre-opening initiatives is preferred.
• Strong leadership and excellent communication skills.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Oversee and manage The Living Room and In-Room Dining.
• Lead F&B operations ensuring guest satisfaction and financial performance.
• Develop budgets, marketing plans and objectives.
• Coach and develop department staff, conduct salary reviews.
• Ensure compliance with health regulations and Hyatt standards.
• Coordinate with other hotel departments for seamless service.
• Implement F&B concepts and initiatives.
• Monitor payroll, inventory, and forecasts.

Skills

Leadership

Guest service

Budgeting

F&B operations

Staff development

Communication

English language

Microsoft Word

Excel

Pre-opening experience

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Excel

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Assistant Director of Food and Beverage is a highly visible role within the Food and Beverage operation at Park Hyatt New York.

Organization- Park Hyatt New York

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Assistant Director of Food and Beverage is a highly visible role within the Food and Beverage operation at Park Hyatt New York.

The Assistant Director of Food and Beverage is responsible for overseeing and managing the hotel's primary restaurant outlet, The Living Room, as well as In-Room Dining operations, while supporting oversight of all Food and Beverage related areas and outlets operated by Hyatt, inclusive of the Banquets Department. This role plays a critical leadership function in ensuring exceptional guest experiences, operational efficiency, and strong financial performance. This position will operate in tangent and unison with the Director of Outlets, both serving as primary leaders of the F&B Department, reporting into the Director of Operations.

Pay Salary Range: $115,000-$120,000

Duties include:

• Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Implement, review, and maintain F&B sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance/yearly salary review for Assistant F&B managers
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Exercise quality control for both food and beverage
• Maintaining Hyatt standards of service and ensure their implementation
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Coach and counsel employees to reflect Hyatt service standards and procedures

Qualifications

• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
• 6 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
• With opening hotels, previous hotel pre-opening experience preferred
• Service oriented style with professional presentations skills
• At least 5 years experience in a senior role in a food and beverage environment
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience implementing new F&B concepts