Director of Food and Beverage

Cypress-of-Charlotte-1; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

AD&D insurance

401(k) with company match

Generous PTO and paid holidays

Employee assistance program

Employee discount program

Employee appreciation bonuses

Job summary

The Cypress of Charlotte in Charlotte, NC is seeking a Director of Food and Beverage/Culinary Services to lead premier dining and hospitality across all member settings. This hands-on role combines culinary excellence with strong team leadership to deliver restaurant-quality dining and memorable guest experiences.

You will develop menus, manage budgets and staff, ensure food safety and service standards, and collaborate with community leaders to support member satisfaction and occupancy goals.

Qualifications

• 5+ years of progressive F&B leadership in hospitality settings.
• 3+ years managing culinary and dining service operations.
• Strong knowledge of menu development and kitchen operations.
• Experience managing budgets, labor, inventory, and purchasing.
• Bachelor's or Associate degree in related field preferred.

Responsibilities

• Lead, mentor, and develop culinary and dining service teams with a culture of excellence.
• Develop creative menus meeting member preferences and dietary requirements.
• Oversee food preparation, production, presentation, and service across venues.
• Maintain service standards for greeting, accuracy, timing, and recovery.
• Train team on menu knowledge and hospitality expectations.
• Manage budgets, labor costs, inventory, and purchasing to meet goals.
• Ensure food safety, sanitation, OSHA, and regulatory compliance.
• Build relationships with members and gather feedback to improve dining.

Skills

Food & Beverage Leadership

Menu Development

Budget Management

Team Leadership

Customer Service

Education

Associate/Bachelor's degree in Culinary/Hospitality

Job description

Position Title: Director of Food and Beverage/Culinary Services

Location: Charlotte, NC

Who We Are:

At The Cypress of Charlotte, we offer more than just a workplace—we offer a vibrant, resort-style environment where meaningful work meets a strong sense of community. As Charlotte’s premier Life Plan Community, nestled on 65 scenic acres in SouthPark, The Cypress blends luxury living with compassionate care. Our team is made up of talented, diverse professionals who are deeply committed to making a positive impact every day. If you're looking for a warm, supportive setting where your contributions are valued and your work truly matters, The Cypress of Charlotte is a place where you can thrive!

What We Offer:

• Medical, dental, and vision insurance
• Life insurance
• AD&D insurance
• Long-term disability insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Employee assistance program
• Employee discount program
• Employee appreciation bonuses

An exceptional work environment!

Lead a premier culinary and dining service experience. Inspire a talented team. Make a difference every day.

Do you believe exceptional food and attentive, personalized service should make dining one of the most memorable parts of a member's day? Are you a hands-on food and beverage leader who thrives on creating outstanding culinary and service experiences while developing high-performing teams? If so, we invite you to apply to be our next Director of Food and Beverage/Culinary Services.

In this key leadership role, you'll oversee all aspects of our culinary and dining service operations, delivering restaurant-quality food, welcoming hospitality, and consistently attentive service for members, families, and guests. You'll combine your culinary knowledge, front-of-house service expertise, leadership skills, and business acumen to create innovative menus, elevate service standards, lead a dedicated team, and ensure exceptional quality, satisfaction, and hospitality.

What You'll Do

As the Director of Food and Beverage/Culinary Services, you will:

Lead, mentor, and develop culinary and dining service teams, fostering a culture of excellence, accountability, teamwork, and hospitality.

Oversee the development of creative, nutritious, and appealing menus that meet member preferences and dietary requirements.

Oversee food preparation, production, presentation, dining room operations, and service delivery across all venues.

Establish and maintain service standards for greeting, order accuracy, timing, table service, responsiveness, and service recovery.

Train and coach team members on menu knowledge, service techniques, hospitality expectations, and member engagement.

Manage departmental budgets, labor costs, inventory, purchasing, and service staffing to achieve financial and operational goals.

Ensure compliance with food safety, sanitation, OSHA, and regulatory requirements.

Maintain the highest standards of cleanliness, organization, appearance, and operational efficiency in back-of-house and front-of-house areas.

Build meaningful relationships with members and gather feedback to continuously enhance food quality and the overall dining experience.

Collaborate with community leadership to support member satisfaction, employee engagement, and occupancy goals.

What We're Looking For

We're seeking a passionate food and beverage professional who brings:

5+ years of progressive food and beverage leadership experience in a hotel, restaurant, club, healthcare, senior living, or similar hospitality environment.

3+ years of experience managing culinary and dining service operations and leading both back-of-house and front-of-house teams.

Strong knowledge of food preparation, menu development, dining room operations, service standards, food safety, sanitation, and kitchen operations.

Demonstrated ability to create exceptional guest or member experiences through food quality, service consistency, team training, and hospitality.

Experience managing budgets, labor costs, staffing, inventory, and purchasing.

Outstanding communication, leadership, coaching, problem-solving, and customer service skills.

Associate's or Bachelor's degree in Culinary Arts, Hospitality Management, Food and Beverage Management, or a related field preferred.

Senior living experience preferred but not required.

Why Join Us?

At our community, dining is more than a meal. It's an opportunity to create memorable experiences, build relationships, and enrich lives. We are committed to providing an exceptional hospitality experience for members while investing in the success and development of our team members.

• A leadership role with meaningful impact
• An opportunity to shape and elevate the dining program
• A collaborative and supportive leadership team
• Competitive salary and benefits
• The chance to make a difference in the lives of older adults every day

Ready to Bring Your Culinary Vision to Life?

If you're a passionate food and beverage leader who takes pride in creating remarkable cuisine, delivering exceptional service, and inspiring teams to perform at their best, we'd love to hear from you.

#Sponsor

Drug-free workplace.

Job Info

• Job Identification 40692
• Job Category Culinary Services
• Posting Date 10/07/2026, 09:22 PM
• Degree Level Associate Degree
• Job Schedule Full time
• Locations 3442 Cypress Club Drive, Charlotte, NC, 28210, US (On-site)