Director of Fitness

MAXX FITNESS; Exton (Chester County); On-site; USD 40,000 - 70,000; Full time

Job description

Director of Fitness

Key Areas of Focus:

• Leadership role
• Excellent verbal and written communication skills
• Strong attention to detail
• Thrives in a customer-focused environment
• Excellent Team-Work

The Director of Fitness (DOF) is the main salesperson for Personal Training programming. This position is not about teaching trainers how to work out but rather about selling personal training services.

The DOF is a New Member On-Boarding Specialist, working directly with the General Manager on tour practices and performing F1s. You will meet with each new member and sell personal training programming through our customized software.

Key Responsibilities

• Work daily on filling the schedule for training sessions.
• Match trainer availability and book sessions.
• Render daily completed training sessions.
• Submit weekly trainers' payroll.
• Oversee and track bad debt and payment cancellations.
• Focus on key operational functions that create a strong and sustainable PT presence in the club.
• Talent acquisition by calling personal trainer applicants to pre-screen for interviews.
• Promote personal trainer bios for the company website.
• Collect Trainer monthly reviews on conduct and file write-ups.
• Manage New Member Calls and Emails.
• Follow up with members who did not book appointments.
• Conduct interviews for new trainers alongside the General Manager.

Sales:

The Director of Fitness works directly with the General Manager on front desk staff training to achieve a 70% appointment set rate each month of qualified member PT prospects.

Human Resources:

Interviewing, hiring, training, and terminating as it relates to Personal Trainers, in conjunction with the club GM.

Team Performance:

The DOF ensures that all PT Department team members adhere to PT protocol, providing coaching and motivation as needed.

Scheduling:

The Director of Fitness ensures that all PT Departments are scheduled sufficiently to meet demand and may need to adjust schedules as necessary.

Administrative:

The DOF is responsible for monitoring the Personal Training Program and learning all aspects of reporting related to Personal Trainers.

Payroll:

The Director of Fitness ensures Trainer payroll is processed accurately every Monday.

Member Interaction:

The DOF is expected to interact with members to ensure satisfaction with our team and programs.

Miscellaneous:

The DOF will assist with program marketing, producing trainer biographies, and other tasks as needed.

Secondary Responsibilities:

Act in the best interest of overall club operations and assist wherever needed.

Schedule:

Director of Fitness (DOF) Role Hours - Split Shifts (Monday to Thursday: 9am -12:30pm then 3pm to 7pm), Friday 9am to 1:30pm.

PT Hours: Schedule up to 20, ½ hour sessions with clients outside of DOF hours.

Compensation:

Salary: The hours devoted to the role will fluctuate based on program needs, generally within the 30 - 35 hour per week timeframe.

Commissions and Bonuses: The DOF position is performance-based; achieving sales goals drives compensation.

Conditions of Employment:

To be considered full-time, an individual must establish a consistent 35 hours per week schedule, combining various responsibilities.

*Complimentary membership, Paid vacation after 12 months, Fun work environment