Director of First Impressions - Receptionist

Clayton; White Pine (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Clayton, a leading housing company, seeks a Director of First Impressions to manage front office interactions and support administrative tasks. This role is crucial for enhancing organizational efficiency and ensuring a positive visitor experience. Ideal candidates will possess strong organizational and communication skills, with proficiency in MS Office. Join a supportive culture that values work/life balance and offers growth opportunities.

Benefits

Growth Opportunities

Competitive Benefits

Supportive Culture

Qualifications

• Strong organizational and prioritization skills required.
• Excellent communication skills with all organizational levels.

Responsibilities

• Answer multi-line phones and greet visitors professionally.
• Assist managers with projects and administrative tasks.
• Perform general office duties: filing, copying, printing, and mailing.

Skills

Organizational Skills

Communication Skills

Attention to Detail

Independence

Tools

MS Office

AS400

Infinium

Job description

Director of First Impressions - Receptionist

Join to apply for the Director of First Impressions - Receptionist role at Clayton.

Company Overview: Clayton is a vertically integrated housing company that builds, sells, and insures affordable housing. We are committed to creating a World Class Customer Experience, starting with our team members. We offer excellent benefits, growth opportunities, and a supportive culture that promotes work/life balance.

Position Location: TRU-White Pine facility.

Role Summary:

The Director of First Impressions (DOFI) is the primary contact point for visitors, appointments, deliveries, and inbound calls. This role involves administrative duties that contribute to organizational efficiency, including managing front door interactions, supporting office administration, and assisting various departments with specific tasks such as preparing data plates, certificates, and managing payments.

Key Responsibilities:

• Answer multi-line phones and greet visitors professionally
• Assist managers with projects and administrative tasks
• Support the application and interview process for applicants
• Perform general office duties: filing, copying, printing, and mailing
• Prepare and manage documents like Data Plates, Certificates of Origin, and House Packs
• Handle House Payments and AR details
• Manage reports and participate in quarterly inventory
• Coordinate guest visits and appointments, maintain the coffee area
• Support HR processes as needed

Qualifications and Skills:

• Strong organizational and prioritization skills
• Excellent communication skills with all organizational levels
• Proficiency in MS Office, especially Excel; knowledge of AS400 and Infinium preferred
• Attention to detail and ability to meet deadlines
• Ability to work independently

Core Values:

• Trustworthiness with confidential information
• Good judgment and decision-making
• Self-driven, detail-oriented team player
• Effective interpersonal skills and honesty
• Positive influence and adaptability

Why Join Clayton? As part of Berkshire Hathaway, Clayton offers unlimited growth, competitive benefits, and a commitment to diversity and community involvement.