Director of Financial Aid & Veteran Affairs

University of South Carolina; Lancaster (SC); On-site; USD 120,000 - 160,000; Full time

Job summary

The University of South Carolina is seeking a Director of Financial Aid and Veterans Affairs to oversee policies for student aid, scholarships, and veterans benefits. The role requires supervising staff, coordinating with Admissions, Records and Advisement, and Student Accounts, and ensuring excellent customer service.

The Director will guide day-to-day operations, manage Banner data workflows, and serve as a resource to campus offices. Some travel and evening/weekend presentations are required.

Qualifications

• Bachelor’s degree in a job related field and 5+ years of related experience.
• Experience supervising and evaluating personnel and ensuring customer service.
• Ability to work with Banner or other complex data systems.

Responsibilities

• Administer federal, state, and institutional policies for financial aid, scholarships, and Veterans Affairs.
• Supervise the day-to-day operations of the Financial Aid and Veterans Affairs Office.
• Collaborate with Admissions, Records and Advisement, Student Accounts, and other partners; may travel and present during evenings/weekends.

Skills

Supervisory experience

Customer service

Banner data system

Veterans Benefits knowledge

Education

Bachelor's degree in a related field

Tools

Banner

Job description

The University of South Carolina is seeking a Director of Financial Aid and Veterans Affairs to oversee policies for student aid, scholarships, and veterans benefits. The role requires supervising staff, coordinating with Admissions, Records and Advisement, and Student Accounts, and ensuring excellent customer service.

The Director will guide day-to-day operations, manage Banner data workflows, and serve as a resource to campus offices. Some travel and evening/weekend presentations are required.