Director of Financial Aid

University of South Carolina; Lancaster (SC); Sur place; USD 120 000 - 160 000; Plein temps

Résumé du poste

The University of South Carolina is seeking a Director of Financial Aid and Veterans Affairs to oversee policies for student aid, scholarships, and veterans benefits. The role requires supervising staff, coordinating with Admissions, Records and Advisement, and Student Accounts, and ensuring excellent customer service.

The Director will guide day-to-day operations, manage Banner data workflows, and serve as a resource to campus offices. Some travel and evening/weekend presentations are required.

Qualifications

• Bachelor’s degree in a job related field and 5+ years of related experience.
• Experience supervising and evaluating personnel and ensuring customer service.
• Ability to work with Banner or other complex data systems.

Responsabilités

• Administer federal, state, and institutional policies for financial aid, scholarships, and Veterans Affairs.
• Supervise the day-to-day operations of the Financial Aid and Veterans Affairs Office.
• Collaborate with Admissions, Records and Advisement, Student Accounts, and other partners; may travel and present during evenings/weekends.

Connaissances

Supervisory experience

Customer service

Banner data system

Veterans Benefits knowledge

Formation

Bachelor's degree in a related field

Outils

Banner

Description du poste

A complete application must include the following:

• Completed application form
• Cover Letter
• Resume
• Contact information - including a phone number and email address for a minimum of three professional references

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

About USC

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description

The Director of Financial Aid and Veterans Affairs (Director) will administer all federal, state, and institutional policies and procedures relating to student financial aid, scholarships, and Veterans Affairs. The Director is responsible for the day-to-day operations of the Financial Aid and Veterans Affairs Office, and is responsible for supervising office staff to ensure the highest level of personnel effectiveness and customer service. This role requires strong working relationships with Admissions, Records and Advisement, Student Accounts, and other key partners across the University. Ability to supervise and evaluate personnel and work with a complex data system, such as Banner is required. The Director also serves as a resource for area high school guidance offices and campus offices, as needed. The Director also serves as the Veterans Benefits Certifying Official and counsels Veterans and their family members on educational benefits available to them. The Director manages the College Work Study program for the University. Some travel and evening and weekend presentations/workshops will be required.

Requires a bachelor’s degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

At least 2 years of experience