Director of Financial Aid

Paycom - ATS; New Haven (CT); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Tuition remission for employees and/or

Health, dental, vision plans

Job summary

Albertus Magnus College is seeking a Director of Financial Aid to provide strategic leadership for the Office of Financial Aid, ensuring compliant, high-quality service to students. The Director will oversee staffing, budgets, packaging policies, and reporting to DOE and external bodies, reporting to the VP for Enrollment Management.

The role requires a bachelor’s degree (master’s preferred) and 5–7 years of progressively responsible higher-ed financial aid experience, with strong regulatory

Qualifications

• Bachelor’s Degree required (Master’s Degree preferred).
• 5-7 years of experience in financial aid at an accredited higher education institution.
• Experience managing budgets and supervising staff.
• Experience with enrollment management is preferred.
• Strong knowledge of federal/state financial aid rules and regulations.

Responsibilities

• Direct and oversee all financial aid office operations.
• Ensure compliance with federal, state, and institutional regulations.
• Prepare and maintain annual financial aid budgets and packaging policies.
• Coordinate reporting to DOE, CT State Grant, IPEDS, NCAA, and others.
• Respond to borrower defense cases and manage audits.
• Supervise, train, and evaluate Financial Aid staff.
• Develop and update consumer information and communications for students.

Skills

Multi-tasking

Organizational skills

Communication skills

Leadership

Team management

People skills

Education

Bachelor's degree

Master's degree preferred

Tools

PowerFAIDS

Slate

Navigate

Datatel Colleague System

ELM

DHS SAVE System

Job description

Director of Financial Aid

Job Details: Job Location: Albertus Magnus College - NEW HAVEN, CT 06511, ALBERTUS MAGNUS COLLEGE

Department: Financial Aid

Reports to: Vice President for Enrollment Management

Employment status: Full-Time

FLSA status: Exempt

Why Albertus Magnus College

Founded in 1925, Albertus Magnus College has thrived through the dedication of individuals across academic and administrative roles, all committed to advancing the College’s mission and upholding the four pillars of the Dominican Tradition: Study, Prayer, Community, and Service. Today, Albertus Magnus stands as a vibrant example of modern higher education.

Position Summary

The Director of Financial Aid provides strategic and student-centered leadership in the Office of Financial Aid. This key position provides oversight for all financial aid operations, ensuring compliance with federal, state, and institutional regulations while delivering high-quality service to students.The Director is a critical member of the Enrollment Management leadership team.

The Director develops effective processes, supports a collaborative team environment, and promotes access to financial resources that help students achieve their educational goals. The Director reports to the Vice President for Enrollment Management.

Qualifications: Essential Duties and Responsibilities

• Direct and oversee all aspects of the financial aid office operations
• Work closely with financial aid staff to establish goals and procedures to ensure compliance in all aspects of financial aid processing
• Prepare and maintain annual financial aid budgets, implement packaging and awarding policies consistent with meeting the College’s enrollment, discount rate and net tuition revenue goals
• Responsible for updating and maintaining the College’s PPA/ECAR with the Department of Education
• Coordinate the processing and completion of the FISAP, CT State Grant, IPEDS, NCAA reports, and all other external and College reporting requests
• Responsible for responding to all borrower defense cases
• Administer federal, state, and institutional aid in accordance with federal, state and institutional polices and compliance guidelines
• Ensure confidentiality and storage of student records according to federal, state and institutional guidelines
• Initiates and performs the annual setup/update of systems for financial aid processing
• Work collaboratively with other offices of the College including Traditional Undergraduate Admissions, Professional and Graduate Studies, Athletics, Enrollment Management Operations, Business Office, Academic Affairs and Finance offices
• Develops and manages communications with prospective and current students and their families
• Work with Finance Office on internal, state, and federal audits
• Develop, maintain and update financial aid consumer information for the College
• Manage awarding of all students
• Serve as liaison between the Financial Aid Office and the Athletic Department
• Counsel students and families on all aspects of financial aid and assist with overflow processing
• Serve at various campus events, financial aid presentations on and off campus, and serve on institutional committees as assigned
• Maintain proficient knowledge of all aspects of financial aid regulations and industry practices
• Supervises, trains, and evaluates Financial Aid staff
• Complete all R2T4s
• Final review for all professional judgment appeals
• Review and make decisions regarding SAP appeals

Required Qualifications

• Ability to multi-task in a high-pressure environment
• Good organizational and time management skills
• Excellent oral and written communication skills
• Ability to motivate and maintain a successful team
• Strong people skills

Education:

Bachelor’s Degree Required (Master’s Degree preferred)

Experience:

• 5-7 years of experience of increasing responsibility in Financial Aid at an accredited higher education institution
• Experience managing and maintaining budgets
• Supervisory experience
• Experience with enrollment management

Knowledge, Skills, and Abilities

• Technical proficiency with Excel and Microsoft Office Suite
• Working knowledge of various federal and state financial aid compliance rules and regulations
• Knowledge of PowerFAIDS, Slate, Navigate, Datatel Colleague System, ELM, or DHS SAVE System preferred
• Experience working with traditional and non-traditional college students and their families
• Knowledge of Title IV systems (i.e. COD, NSLDS, CPS, etc.)
• Experience developing and maintaining procedure manuals
• Familiarity with Single Compliance Audits

Work Schedule and Flexibility

• Regular schedule:Work hours are typically Monday to Friday 8:30 a.m. to 4:30 p.m. Some late evenings and weekends are required for recruitment events and other college related activities.
• Hybrid eligibility:Yes. If eligible, hybrid work may be considered after 90 days, subject to position requirements, supervisor approval, and College policy.

Benefits and Work-Life Highlights

COMPENSATION

Wage/Salary Range:$85,000-$105,000 annually

The range shown is the College's good-faith wage range for this position. The final offer will be based on relevant experience, education, skills, internal equity, and budget considerations.

For eligible full-time employees, the College offers a comprehensive benefits package designed to support health, financial well-being, time away, and continued learning.

HEALTH & WELL-BEING

• Medical, dental, and vision coverage starting the 1st of the month following DOH.
• Employee wellness events and activities throughout the year

TIME AWAY & FLEXIBILITY

• 18-23 days of paid time off annually, based on eligibility and service. Carry over unused time into the next fiscal year.
• 14 paid holidays plus a paid holiday break between Christmas and New Year's.
• Summer Fridays off from June through August, based on the College's annual summer schedule

EDUCATION & RETIREMENT

• 100% tuition remission after 90 days for eligible employees and dependents; exclusions apply
• Retirement plan participation upon hire.

Benefits are subject to eligibility requirements and the terms of applicable plan documents and College policies.

Albertus Magnus College is an equal opportunity employer and welcomes applications from qualified individuals.