Director of Facility Operations (Maintenance)

TerraBella Senior Living; Durham (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan with company match

Paid time off

Job summary

A senior living organization in Durham is seeking a Director of Facility Operations to oversee maintenance, housekeeping, and transportation services. The ideal candidate will have supervisory experience in maintenance and industry-related knowledge including HVAC and electrical systems. This role offers a competitive salary and comprehensive benefits including medical, dental, and 401(k). If you are a confident leader passionate about creating thriving communities, this position is for you.

Qualifications

• Four years maintenance supervision experience is required.
• Working knowledge of machinery, tools, plumbing, and related repairs.
• Experience with electrical systems, fire panels, and emergency response.

Responsibilities

• Supervises maintenance of buildings, grounds, and security.
• Manages housekeeping, laundry, and transportation services.
• Develops vendor relationships and negotiates contracts.

Skills

HVAC experience or training

Proficient in Microsoft Office

Ability to handle multiple priorities

Leadership skills

Education

High School Diploma or Bachelor’s/Technical degree in related field

Tools

Repair techniques

Electrical systems knowledge

Job description

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short‑term Respite. With a foundation rooted in purpose, hospitality, and connection, TerraBella fosters communities where both residents and Team Members thrive.

As part of one of the largest senior living organizations in America, TerraBella communities have earned Great Place to Work® certifications from 2022–2026. At TerraBella, culture, growth, and heart define who we are. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Director of Facility Operations

Responsibilities

• Supervises the maintenance of the buildings, grounds, security and mechanical assets of the Community.
• Responsible for the execution of all housekeeping, laundry and transportation services throughout the community in accordance with established guidelines in community policy and procedures.
• Responsible for the total operation and maintenance of the campus. Supervises the maintenance of Community buildings to the high standards of construction.
• Develops vendor relationships and negotiates contracts for maintenance services when appropriate.
• Conducts inspections on apartments prior to occupancy.
• May receive after hours calls for maintenance emergencies.
• Develops and implements a comprehensive preventative maintenance program and work order system.
• Plans, organizes, develops and leads the overall housekeeping/laundry operations in accordance with federal, state and local laws.
• Reviews monthly financial statements and implements plans of action for deficiencies.
• Processes and submits monthly expenses and budget data timely.
• Completes team member staffing and scheduling according to operational and budgetary guidelines.
• Ensures transportation vehicles are maintained in good working condition. Have vehicles regularly inspected to ensure safety and cleanliness.
• Oversees that all passengers are safely driven from community area to destination according to schedule.

Qualifications

• High School Diploma or Bachelor’s/Technical degree in related field.
• Four years maintenance supervision experience.
• HVAC experience or training.
• Working knowledge of machinery, tools, repair techniques, plumbing and related repair.
• Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
• Proficient in Microsoft Office.
• Ability to handle multiple priorities.
• Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Benefits

In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefits package. Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match. Our Employee Assistance Program and accident insurance policies.

Thank you for your interest in TerraBella Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.

EOE D/V

JOB CODE: 1006475