Director of Facilities Operations

TerraBella Senior Living; Durham (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

TerraBella Senior Living in Durham, NC seeks a Director of Facility Operations to lead the overall maintenance, housekeeping and transportation functions across the community.

You will oversee vendor contracts, safety programs, budgeting, and staffing, ensuring compliance with federal, state and local requirements while delivering a superior resident experience.

Qualifications

• High School Diploma or Bachelor/Technical degree in related field.
• Four years maintenance supervision experience.
• HVAC experience or training.
• Working knowledge of machinery, tools, repair techniques, plumbing.
• Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
• Proficient in Microsoft Office.
• Ability to handle multiple priorities.
• Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Responsibilities

• Supervises the maintenance of the buildings, grounds, security and mechanical assets of the Community.
• Oversees housekeeping, laundry and transportation services throughout the community.
• Manages total operation and maintenance of the campus and supervises building upkeep to high standards.
• Develops vendor relationships and negotiates contracts for maintenance services.
• Conducts inspections on apartments prior to occupancy.
• Develops and implements a preventative maintenance program and work order system.
• Plans and leads staffing and scheduling within budgetary guidelines.
• Ensures transportation vehicles are maintained and safely driven.

Skills

Leadership

Multitasking

HVAC knowledge

Machinery & repair

Electrical systems knowledge

Fire safety systems

Microsoft Office

Education

High School Diploma

Bachelor/Technical degree

Tools

Microsoft Office

Job description

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite. With a foundation rooted in purpose, hospitality, and connection, TerraBella fosters communities where both residents and Team Members thrive.

As part of one of the largest senior living organizations in America, TerraBella communities have earned Great Place to Work® certifications from 2022–2026. At TerraBella, culture, growth, and heart define who we are. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

TerraBella Senior Living is looking for a Director of Facility Operations to join our community in Durham, NC.

Responsibilities

• Supervises the maintenance of the buildings, grounds, security and mechanical assets of the Community.
• Responsible for the execution of all housekeeping, laundry and transportation services throughout the community in accordance with established guidelines in community policy and procedures.
• Responsible for the total operation and maintenance of the campus. Supervises the maintenance of Community buildings to the high standards of construction.
• Develops vendor relationships and negotiates contracts for maintenance services when appropriate.
• Conducts inspections on apartments prior to occupancy.
• May receive after hours calls for maintenance emergencies.
• Develops and implements a comprehensive preventative maintenance program and work order system.
• Plans, organizes, develops and leads the overall housekeeping/laundry operations in accordance with federal, state and local laws.
• Reviews monthly financial statements and implements plans of action for deficiencies.
• Processes and submits monthly expenses and budget data timely.
• Completes team member staffing and scheduling according to operational and budgetary guidelines.
• Ensures transportation vehicles are maintained in good working condition. Have vehicles regularly inspected to ensure safety and cleanliness.
• Oversees that all passengers are safely driven from community area to destination according to schedule.

Qualifications

• High School Diploma or Bachelors/Technical degree in related field.
• Four years maintenance supervision experience.
• HVAC experience or training.
• Working knowledge of machinery, tools, repair techniques, plumbing and related repair.
• Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
• Proficient in Microsoft Office.
• Ability to handle multiple priorities.
• Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026!

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. At Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You’ll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.

JOB CODE: 1007464