Director of Environmental Services

Porters Neck Village; Wilmington (NC); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Disability insurance

Life insurance

403(b) retirement plan with company0匹

Employee Assistance Program (EAP)

Job summary

Porters Neck Village is seeking a hospitality-focused EVS Director to lead housekeeping and laundry operations across our community. You will be accountable for service quality, regulatory compliance, infection prevention, safety, staffing, and departmental financial performance.

Compensation: $70,000 per year. This on-site leadership role requires a minimum of 3 years of relevant experience and a strong knowledge of housekeeping and laundry operations.

Qualifications

• High school diploma or GED (or equivalent) required.
• Minimum of 3 years of relevant professional experience required.
• NHHEA Certificate or related technical degree preferred.
• Strong knowledge of housekeeping and laundry operations, including infection control and safe chemical handling.
• Analytical thinking with ability to make independent decisions and improve service.
• Proficiency with Microsoft Office and ability to learn business systems.

Responsibilities

• Oversee daily housekeeping and laundry operations, ensuring cleanliness, safety, infection control, and resident satisfaction.
• Lead and support housekeeping and laundry staff through hiring, training, scheduling, coaching, and performance management.
• Conduct routine inspections of resident areas, common spaces, and equipment for quality and regulatory compliance.
• Manage staffing, payroll, supplies, inventory, budgets, and collaborate with other departments for efficient operations.

Skills

Housekeeping knowledge

Analytical thinking

MS Office proficiency

Education

High school diploma or GED

NHHEA Certificate or related technical degree

Job description

When you work at PORTERS NECK VILLAGE, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Porters Neck Village is recruiting for a hospitality focused EVS Director to join our team! The Director of Environmental Services leads housekeeping and laundry operations across the Community and is accountable for service quality, regulatory compliance, infection prevention, workplace safety, staffing, employee development, supply and equipment management, and departmental financial performance.

Compensation: $70,000 per year

Here are a few of the daily responsibilities of an EVS Director:

• Oversee daily housekeeping and laundry operations, ensuring high standards of cleanliness, safety, infection control, and resident satisfaction.
• Lead and support housekeeping and laundry associates through hiring, training, scheduling, coaching, and performance management.
• Conduct routine inspections of resident areas, common spaces, and equipment to ensure quality standards and regulatory compliance.
• Manage departmental staffing, payroll, supplies, inventory, and budgets while collaborating with other departments to ensure efficient operations and exceptional resident service.

Here are a few of the qualifications we need you to have:

• High school diploma or GED (or equivalent) required.
• Minimum of 3 years of relevant professional experience required.
• National Executive Housekeeper’s Association Certificate or a technical degree in a field related to industrial housekeeping and laundry is preferred.
• Strong knowledge of housekeeping and laundry operations, including but not limited to floor and carpet care, equipment maintenance, infection control, and safe chemical handling.
• Must have the ability to think analytically and make independent and accurate decisions in solving problems and improving servcies.
• Must be conversant with Microsoft Office applications and capable of learning relevant business systems.

What We Offer:

• Benefits to include medical (2 plan options), dental, & vision insurance, as well as other supplemental insurance. The waiting period for eligibility is the first of the month following a full calendar month of employment.
• Short term and long term disability
• Life insurance with option to purchase increased coverage
• 403(b) retirement plan with company match
• Employee Assistance Program (EAP)

Additional Perks:

• The BEST residents
• Paid Time Off & Holiday Pay
• Use of the community fitness center
• Team recognition programs: Employee of the Month, employee events (scavenger hunts, holiday celebrations, and more!)
• Scholarship opportunities
• Clean and well-maintained community

Porters Neck Village fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all of our job descriptions.

Hospitality Promises:

• We greet residents, employees, and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee, and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees, and guests feel important.
• We ask “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

EEO Employer