Director of Enrollment

National Louis University; Chicago (IL); On-site; USD 70,086 - 105,129; Full time

Benefits offered by this job

Health insurance benefits

Retirement benefits

Paid time off

Educational opportunities

Job summary

National Louis University is seeking a Director of Enrollment in Chicago, IL. This role involves driving enrollment strategies, managing a team of enrollment specialists, and building partnerships with employers. The ideal candidate will have significant experience in enrollment management and passion for student engagement. The salary range for this full-time position is $70,086 to $105,129 annually, with a comprehensive benefits package including health insurance and retirement options.

Qualifications

• Bachelor's degree strongly preferred or experience in enrollment/admissions management.
• Minimum of 3 years in enrollment management with proven track record.
• Experience building partnerships with employers/community organizations.

Responsibilities

• Supervise enrollment team members and manage performance.
• Build partnerships with employers for student enrollment.
• Meet/exceed enrollment objectives through various activities.

Skills

Enrollment management

Team leadership

Partnership development

CRM proficiency

Problem-solving

Education

Bachelor's degree

Tools

Salesforce

Power BI

Job description

Director of Enrollment

Position ID: 2025-1670

Location: Chicago, IL

Category: Admissions/Enrollment

Position Type: Staff (Full-Time)

Overview

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service. We believe that through education we are able to empower change and build healthy communities. Our hard‑working community is based on collaboration and respect for all team members and students.

What You Will Do

The Director of Enrollment at National Louis University plays a critical leadership role in driving the enrollment strategy and engaging with prospective students to guide them through the entire enrollment process, from inquiry to registration. This individual will be responsible for directly enrolling students, managing a team of enrollment specialists, building and maintaining employer partnerships, and enhancing processes to optimize student engagement and success. The ideal candidate is a dynamic, results‑driven leader with a passion for higher education, student‑centered services, and innovation.

Essential Responsibilities

• Supervise approximately 4‑5 enrollment team members, managing all aspects of performance through data and observations of student interactions to ensure success in the achievement of enrollment objectives.
• Build and maintain strategic partnerships with employers to create pipelines for student enrollment. Collaborate with corporate partners to develop customized education pathways that meet workforce needs.
• Accountable for meeting and/or exceeding enrollment objectives both as an individual and as an enrollment team using a variety of enrollment activities such as phone contact, personal interviews, and following up with students to help them navigate the enrollment process for the institution.
• Work closely with other departments such as marketing, business development, student finance and the other enrollment teams to ensure a seamless and supportive student experience. Collaborate with key management of college programs to professionally represent the enrollment team, attend open houses and high school events, and ensure a seamless and efficient enrollment process. Collaborate with the marketing department to provide insight into marketing strategies and to ensure the team has access to appropriate collateral materials for student recruitment purposes.

Qualifications

• Bachelor's degree, strongly preferred, but those with significant experience including managing and developing an enrollment/admissions team in Higher Education, will also be considered.
• Minimum of 3 years of experience in enrollment management, admissions or related roles with a proven track record of meeting and/or exceeding enrollment objectives.
• Minimum of 3 years of experience building partnerships with employers or community organizations.
• Background and proficiency with navigating a CRM system (i.e. Salesforce, Power BI, etc.) including the ability to analyze data to identify areas for improvement and manage team performance.
• Experience effectively motivating team members to achieve objectives while creating an uplifting and positive culture within the department. Ensures the department is positive and collaborative with all departments within the college and that the lines of communication are open and clear. Creates a team environment that understands accountability of the job and nurtures a high level of professionalism among all team members.
• Proven track record of training and developing teams to maximize their ability to achieve success. Ability to help each team member to understand selling concepts as well as how to effectively utilize technology to achieve objectives.
• Ability to take a proactive approach to anticipating, solving and preventing problems.

NLU Inclusion Statement

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio‑economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

Compensation and Benefits

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful.

NLU employees and dependents are offered a wide range of benefits, including but not limited to health insurance benefits, retirement benefits, paid time off and educational opportunities. Additional information regarding full‑time staff benefits can be found here.

The salary range of the grade for this position is $70,086 to $105,129 annually. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Offers are based on multiple factors permitted by law, including but not limited to budgetary considerations, job‑related knowledge/skills, experience, market considerations, tenure and standing with the university (applicable to current employees), and internal equity.

Application Instructions

Please Include the following along with your application:

• Resume (Required)
• Cover Letter (Optional)
• Current NLU employees please also submit an Internal Posting Form