Receptionist and Administrative Assistant

National Louis University; Tampa (FL); On-site; USD 35,340 - 46,359; Full time

Benefits offered by this job

Health Insurance

Retirement benefits

Paid Time Off

Educational Opportunities

Job summary

National Louis University in Tampa, Florida is seeking a Receptionist and Administrative Assistant to support campus administration, students, and faculty. This role includes managing daily clerical activities, event planning, and providing assistance to ensure efficient campus operations.

Qualified candidates should possess an Associate's Degree and relevant administrative experience, demonstrating strong communication and organizational skills. The position offers a salary range of $35,340.00 to $46,359.00 annually, along with various employee benefits.

Qualifications

• 6 months previous experience in administrative or customer service role required.
• Experience working in higher education preferred.
• Strong written and verbal communication skills are essential.

Responsibilities

• Manage daily clerical activities, including room scheduling and mail distribution.
• Support event planning and organization of university functions.
• Assist with course scheduling and HR paperwork for new hires.

Skills

Customer service experience

Event management

Attention to detail

Interpersonal skills

Proficient in Microsoft Office

Education

Associate's Degree

Job description

Overview

Who We Are:

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service. We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students.

What You Will Do:

This Receptionist and Administrative Assistant position provides support for campus administration, enrollment specialists, students and faculty. Oversees daily clerical activity at the Center including processing paperwork for group starts (including all paperwork and reservations for off‑site locations), classroom reservations, interaction with building management, and other local vendors.

Essential Responsibilities

Individual Campus Support

• Daily campus operations – room scheduling; coordinate meetings; purchasing; receiving and distributing mail; process invoices; expense reporting; office supply inventory and ordering; maintenance requests (overtime air, trash removal, etc.); maintain campus files; general student and faculty support (tech support, material checkouts, exam proctoring, etc.); create communications (emails, flyers, signage, etc.) for campus operations, programs and events

Department and Programmatic Support

• Textbooks - collect, review, and update textbook information for all Tampa Campus Programs; maintain internal database of textbooks
• Programmatic Support - data entry and support for programmatic systems; assist in maintaining program files and data; build cohort calendars and registration forms, support program chairs for on‑campus residencies
• Maintain and process student dissertation proposal and defense paperwork (registrar support), process contract payments for dissertation committee members (contracts support)
• HR Support – Process I-9 paperwork and document verification for new employees, faculty, and adjuncts
• Course Scheduling – coordinating with program chairs for schedules, submitting schedules to be built, troubleshoot schedule errors, create Course by Arrangement (CBAs)

Team Support

• Event Organizing and Residency Support
  • Coordinating with students/faculty/staff to organize meetings or events for university wide groups (administration, residencies, etc.), student lead organizations, or outside groups, etc.
  • Secure quotes and make payments for events: food, venues, services, etc.
  • Event set up and break down (shopping, purchasing, restock and clean up, etc.
• Commencement and Alumni Happy Hour Support
  • Coordinating with vendors (flowers, photographers, regalia, printers, swag items, food, etc.)
  • Collect, track and maintain graduate data
  • Create, manage and distribute Florida Commencement communications, manage FL commencement email address
  • Event set up and break down (shopping, purchasing, restock and clean up, etc.)

Qualifications

• Associate's Degree. preferred
• 6 months previous experience in administrative, office, or customer service. Experience with event and project management a plus.
• Experience working in higher education would be a plus
• Strong written, verbal and interpersonal skills
• Strong attention to detail and organizational skills
• Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.)

NLU Inclusion Statement:

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio‑economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

Compensation and Benefits

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Opportunities. Additional information regarding full‑time staff benefits can be found here.

The salary range of the grade for this position is $35,340.00 to $46,359.00 annually. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Offers are based on multiple factors permitted by law, including but not limited to: budgetary considerations, job‑related knowledge/skills, experience, market considerations, tenure and standing with the university (applicable to current employees), and internal equity.

Application Instructions

Please Include the following along with your application:

• Resume (Required)
• Cover Letter (Optional)

NLU Employees please also submit an Internal Posting Form