Director of Engineering &Solutions North America

EQUANS; Rockville (MD); On-site; USD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Director of Engineering & Solutions, where you'll lead a dynamic team in delivering exceptional services. This role involves managing customer demands, driving technical sales opportunities, and ensuring the efficient execution of engineering solutions. With a focus on innovation and collaboration, you'll have the chance to shape the future of public transport technology. Enjoy a flexible schedule, premium health insurance, and a vibrant work environment that values diversity and inclusion. If you're ready to make a significant impact, apply today!

Benefits

Premium health insurance

Generous PTO policy

401k matching up to 6%

Free parking

Access to gym and leisure activities

Flexible schedule

Qualifications

• 8+ years of Engineering experience and team management in an international context.
• Proven experience in sales and project engineering in the ICT environment.

Responsibilities

• Lead and manage the Engineering department for North America.
• Drive improvements for Field Engineering performance and services.
• Secure technical solutions and support to sales teams.

Skills

Project Management

Technical Sales

Field Engineering

Customer Relationship Management

Financial Reporting

Education

Master’s Degree in Engineering

Job description

Job Description

Director of Engineering & Solutions

Rockville, MD

Do you enjoy working with people and being the contact for customers both internally and externally? If so, join our team and be part of an organization committed to delivering exceptional services and fostering lasting customer relationships.

Icomera is looking for a Director of Engineering & Solutions for our North America region who lead and manage the Engineering department for North America. This role will capture customer demands, shape and share requirements with product management and product development. As the Director of Engineering & Solutions, you will also drive improvements for Field Engineering performance and services. Additionally, you will drive technical sales opportunities by providing solutions descriptions and technical designs to sales during all stages of the sales process. This position will report to the Director of Global Engineering. You will be part of our global team across all locations such as Italy, France and Sweden, where the Icomera HQ is located.

Responsibilities:

• Ensure execution of customer solutions in terms of functionality and efficient use of resources.
• Maintain financial control and reporting of the engineering team’s costs. Accountable for correct time reporting on projects.
• Secure the skillset of the team following the telecom market evolution in order to stay relevant and secure the impression of being a premium partner to the customers.
• Ensure efficient use of components we use in order to reduce complexity, including 3rd party products.
• Ensure the efficient and secure management of the Field Engineers.
• Report on change progress and the later assessment of team capabilities.

Ensure that the teams:

• Secure technical solution and support to sales teams and conducts technical analysis of product configurations to determine customer specific pricing.
• Prepare and conduct technical sales briefings for customer and company representatives.
• Research customer technical specifications and estimating the costs, resources, time, and technical requirements of modifying, configuring, and installing the product or solution.
• Evaluate sales proposals to ensure they are technically accurate and consistent with the organization’s quality standards.
• Spot opportunities for upselling based on technical demands.
• Resolve/troubleshoot implementation problems and conduct initial user training.
• Prepare designs and specifications, schedules, cost estimates, deployment, installation, testing and/or commissioning of solutions.
• Secure knowledge sharing within operations.

Who we are looking for:

You should be driven and be able to form long-term trusting relationships both internally and externally. You should be a highly organized self-starter who can prioritize delivering high quality results according to demanding timelines. You make sure to support your colleagues when they need it, and in turn they will be there to support you. Occasional travel to HQ as well as train rides will be necessary.

Requirements:

• Master’s Degree in Engineering or equivalent experience.
• Proven line management experience, preferable in IT support or field engineering discipline.
• Proven experience in a sales and project engineering role in the ICT environment, preferably within industrial networks.
• 8 + years of Engineering experience and experience of managing a team in an international environment.

We offer:

• An excellent team-focused environment.
• An opportunity to be part of a truly innovative and fast-growing company.
• A chance to make your mark on the future technology for public transport.
• An extremely flexible, fun, and varied schedule.
• A role containing a true mix of strategic and hands-on, both local and global.
• Premium health insurance
• Generous PTO policy
• 401k matching up to 6% from day 1

In our new facility, you will also have:

• Free parking
• Walking distance to public transit
• Access to gym and other leisure activities in the building
• Walking distance to Pike & Rose
• Last but not least, at Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies all over Europe and North America.

Does this sound like an interesting role for you? Apply today and join our team!

This is a full-time position based in Rockville, MD. We will be reviewing applicants ongoing, and the position might be filled before the last application date. Icomera welcomes candidates from all backgrounds, and we value a diverse and inclusive work environment.

Last day to apply is 05/15/2025. At Icomera we value a diverse and inclusive work environment. We welcome candidates from all backgrounds.

About Icomera:

Icomera is the world’s leading provider of integrated connectivity solutions for trains, trams, buses, and coaches, serving millions of passengers and tens of thousands of vehicles on a daily basis. The IcoCrew now consist of 300+ employees globally. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United States, Canada, the United Kingdom, Germany, France, Ireland, and Italy.

Icomera’s vision for green mobility within the public transport industry perfectly complements the wider mission of our parent company, Equans. As the global leader in multi-technical services with 74,000 employees working across 17 country hubs, Equans delivers customised solutions which connect, protect and energise territories, cities, buildings, industries and transport infrastructures, empowering their energy, industrial and digital transitions. Visit www.icomera.com for further information.