Director of Engineering & Security

Hilton Charlotte Uptown; Charlotte (NC); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Travel discounts

Medical insurance

Dental insurance

Vision insurance

Life insurance

Retirement savings with company match

Paid time off

Complimentary meals

Job summary

Hilton Charlotte Uptown seeks a Director of Engineering & Security to lead all technical, facilities, and security operations for the hotel. You will guide maintenance programs, oversee building systems, and drive capital projects while ensuring safety and guest comfort.

As a senior leader, you will manage budgets, vendor relationships, and a high-performing team, aligning with Hilton brand standards and local regulations. Strong communication and crisis response skills are essential.

Qualifications

• Bachelor’s degree in engineering or related field or equivalent certification.
• Minimum 5 years of leadership in hotel engineering environments (250+ rooms).
• Strong knowledge of building systems and asset management.

Responsibilities

• Lead engineering operations across guest rooms, public areas and facilities.
• Oversee security programs, emergency plans and safety compliance.
• Manage budgeting, vendor contracts and capital projects.
• Develop and coach a high-performing team and ensure guest satisfaction.

Skills

Leadership

Budgeting

Facilities Management

Building Systems

Security & Safety

Vendor Management

Sustainability

Team Development

Communication

Crisis Response

Education

Bachelor’s degree in Engineering or related field

Tools

Building Management Systems

CMMS / Computerized Maintenance Management

Energy Management Systems

Job description

Description

As Director of Engineering & Security, you will lead all technical, facilities, and security operations of the hotel, ensuring the highest standards of safety, efficiency, sustainability and guest comfort as while as providing leadership and support to a high-performing team.

Key Role Responsibilities:

Engineering & Facilities Management

• Lead all engineering operations, ensuring robust preventative and corrective maintenance programs across 400 guest rooms, public areas, meeting spaces and building system. Provide guidance and support for all team members in the Engineering department.
• Oversee all building systems (HVAC, electrical, plumbing, boilers, chillers, pumps, generators, fire life safety systems) to ensure optimal performance, reliability, and compliance.
• Drive capital planning, asset lifecycle management, building projects and long-term maintenance strategies in close collaboration with property ownership.
• Manage vendor relationships, oversee capital improvement projects, ensure compliance with Hilton brand standards and maintain compliance with all local, state, and federal safety regulations.

Security & Safety Leadership

• Lead and oversee the hotel’s security function, ensuring a safe environment for guests, team members and building assets.
• Oversee property security team, security protocols, emergency response plans and risk mitigation strategies aligned with brand standards and local regulations.
• Ensure full compliance with fire, life safety, and crisis management procedures, acting as the lead during emergencies and other events requiring incident response.

Financial & Project Management

• Lead departmental budgeting, forecasting, and cost control, with a strong focus on energy efficiency and results driven decision making.
• Manage vendor relationships, service contracts and timely project completion to ensure quality, value, and compliance.
• Oversee renovation projects and initiatives, ensuring quality execution and minimal guest disruption.

Leadership & Team Development

• Actively participate as a member of the Executive Committee, contributing to strategic planning, operational decisions and overall hotel performance.

• Support, coach and inspire a high-performing department teams, fostering technical excellence and a guest experience focus mindset.
• Establish clear standards and training initiatives to ensure consistency and continuous improvement.

Qualifications & Experience

• Bachelor’s degree in engineering, Facilities Management, or a related field or equivalent technical certification.
• Minimum 5 years of leadership experience in hotel engineering, with prior experience as Director of Engineering/Chief Engineer in full-service brand hotel environment required with property of at least 250 rooms.
• Strong knowledge of building systems (Life Safety Systems, HVAC, electrical, plumbing, hotel systems such as lock and key systems and related software systems.
• Proven experience managing capital projects, asset management and hotel brand building standards.
• Demonstrated ability to lead both Engineering and Security functions, with a strong understanding of building regulations, risk management and crisis response.
• Experience driving sustainability initiatives, energy optimization, and environmental compliance programs.
• Strong financial acumen, including budgeting, scheduling, forecasting, and cost control.
• Ability to demonstrate effective leadership, communication and team-building management skills in a fast-paced hospitality environment.
• Strong communication skills for coordinating with hotel departments, vendors and guests.
• Problem‑solving and critical‑thinking skills to quickly address operational issues.
• Time management and organizational skills to prioritize maintenance projects and emergencies.
• Additional language ability preferred.

Benefits

Team members at Hilton Charlotte Uptown enjoy competitive benefits including Hilton travel discounts, medical, dental, vision and life insurance plan options, health and wellness programs, PTO (Paid Time Off) benefits, complimentary meals and retirement savings options with company match. Team members also benefit from career growth opportunities, a high-energy team culture and the excitement of being part of Uptown Charlotte, our city’s premiere destination.

Equal Opportunity Employer

Hilton Charlotte Uptown is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to [e-mail] or call 704-331-4311 to let us know the nature of your request.

Qualifications

Behaviors

• Team Player: Works well as a member of a group (Required)

Skills

• Building Codes (Advanced)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.