Director of Engineering

Virgin Hotels; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Virgin Hotels seeks a Director of Engineering to lead hotel maintenance, oversee the maintenance department, and ensure all systems operate safely and efficiently. The role requires hands-on leadership, strong problem-solving, and collaboration with vendors and corporate teams.

You will manage exterior and interior equipment, support capital projects, and mentor staff to uphold Virgin service standards, including safety training and emergency response readiness.

Qualifications

• 6+ years of progressive hotel or building management experience.
• Bachelor’s degree required.
• Clear concise written and verbal communication in English.
• Proficient in MS Word and Excel.
• Experience with hotel openings preferred.

Responsibilities

• Review contracts and negotiate revisions with vendors, consultants, clients, suppliers and subcontractors.
• Plan, organize, and direct maintenance of structures, facilities, and systems.
• Inspect projects to monitor compliance with codes and regulations.
• Coordinate with Home Office Team and corporate maintenance on projects.
• Lead and develop maintenance staff to Virgin service standards.
• Ensure safety procedures and training are in place.

Skills

Leadership

Communication

Customer service

English proficiency

Education

Bachelor's degree

Job description

Who We Are

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No‑one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Who We Are

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No‑one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your Mission

Should you choose to accept it… If you consider yourself crafty, skilled, great at fixing things, or even in the same category as “Tim the Tool man Taylor” (from the Home Improvement TV show), then we have a job for you. We are looking for an experienced leader that can manage, motivate and inspire a team of Home Depot loving aficionados to be the best that they can be in ensuring that everything in the hotel is in good working order. The Director of Engineering is responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the hotel. The engineer must be able to work independently, as well, with others. Responsibilities may include: maintaining the exterior of the building, sidewalks, parking lot, and common areas, maintaining all equipment in guest rooms, conducting monthly safety inspections and training the staff on safety and emergency procedures, and working with vendors. The Director of Engineering must be willing to respond to emergencies, and work with corporate maintenance on special remodeling projects or capital expenditure needs. This position requires overall maintenance knowledge and trouble shooting ability with skills in painting, HVAC, carpentry, equipment, and tool usage.

The Nitty‑Gritty

What exactly you will be doing…

Responsibilities

In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests:

• Review contracts and negotiate revisions, changes and additions to contractual agreements with vendors, consultants, clients, suppliers and subcontractors
• Requisition supplies and materials to complete construction projects
• Opening Properties: Confer with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and construction problems
• Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer
• Plan, organize, and direct activities concerned with the maintenance of structures, facilities, and systems
• Prepare and submit budget estimates and progress and cost tracking reports
• Develop and implement quality control programs
• Inspect and review projects to monitor compliance with building and safety codes, and other regulations
• Capable of working with building code officials, planning/zoning officials and community design committees when required
• Experience in managing utility systems
• Prior equipment specifying and purchasing experience preferred
• Maintain communications with the Home Office Team (HOT)
• Coach and counsel employees to reflect Virgin service standards and procedures

What qualities are we looking for?

You got skills? If you are able to perform the following, then you have come to the right place…

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• 6 years or more of progressive hotel or building management experience
• With opening hotels, previous hotel pre‑opening experience preferred
• Service oriented style with professional presentations skills
• Proven leadership skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel

Background Must-have

• Current, legal and unrestricted ability to work in the United States
• Bachelor’s degree required
• At least 6 years’ experience in a senior role within facility management or hotel or building engineering
• Ability to clearly and pleasantly communicate in English with guests, management/co‑workers, both in person and on the telephone. Current, legal and unrestricted ability to work in the United States
• Proficient in MS Outlook, word, excel and PowerPoint