Director of Engagement

Longevity of Godfrey; Godfrey (IL); Presencial; USD 75.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

PPO & HAS plans

401(k) with employer match

Paid time off

Daily employee meals

Employee referral bonus

Descripción de la vacante

Longevity Senior Living in Godfrey, IL seeks a Director of Engagement to lead the resident engagement program across social, cognitive, and wellness activities. You will work with staff across departments to enhance quality of life and culture, tailoring experiences to each resident's preferences and dementia stage.

The role involves managing events, coordinating volunteers, and ensuring compliance, with a focus on compassionate leadership and community integration.

Formación

• Recent care experience in senior housing setting.
• Excellent customer service and communication skills.
• Positive and cheerful disposition.
• Proven leadership and organizational qualities.
• Comfortable making decisions and directing others.
• Knowledge of progression and care of dementia residents.
• High school graduate or equivalent GED.
• Currently certified or willing to maintain CPR Certification.

Responsabilidades

• Lead design and delivery of a person-centered engagement program for all residents.
• Plan, facilitate, and evaluate social, intellectual, spiritual, physical, creative, and community activities.
• Coordinate with Dining, Clinical/Wellness, Sales & Marketing, and volunteers.
• Manage engagement budget, schedules, and logs.
• Maintain resident engagement software and records.
• Recruit, screen, train, and schedule volunteers.
• Collaborate on events, tours, and outreach to support census.
• Ensure safety, privacy, and regulatory compliance.

Conocimientos

Customer service

Leadership

Communication

Decision making

Dementia knowledge

Educación

High school diploma or GED

CPR certification

Descripción del empleo

Work with one of the best executive directors in the state, in a beautiful building, with great residents, surrounded by staff that truly care, and a company that invests in its properties and employees. We’re a young, fast-growing organization built on innovation and compassion, backed by experts across ops, clinical, HR, and finance.Own your impact, grow your career, and be rewardedwith a401(k) match, competitive benefits, and ongoing development.

Position Summary

The Director of Engagement leads the design, delivery, and continuous improvement of a person-centered engagement program for all residents (including Memory Care where applicable). This role plans, facilitates, and evaluates social, intellectual, spiritual, physical, creative, and community-connection activities in alignment with company policies, resident preferences, and applicable regulations. The Director partners closely with Dining, Clinical/Wellness, Sales & Marketing, and Volunteer/Community partners to support quality of life and a vibrant community culture.

• Build a balanced monthly calendar across engagement domains (social, cognitive, spiritual, physical, creative, sensory, intergenerational, community service).
• Ensure offerings reflect residents’ cultural, religious, and ethnic backgrounds and support varying abilities and stages of dementia.
• Personally meet each new resident within 3 days of move-in to complete a Life Story/Interests profile and incorporate it into the plan of care.
• Lead and/or supervise delivery of activities, special events, holiday programs, discussion groups, music/movie showings, exercise classes, and outings.
• Provide adapted formats (small-group, 1:1, hallway or bedside engagement) to reach residents who don’t join group activities.
• Use evidence-informed approaches (validation/Montessori-style techniques, sensory engagement, reminiscence, music therapy coordination) to support residents living with dementia.
• Coach team members on cueing, redirection, and environment setup to reduce distress and maximize participation.
• Publish a professional monthly calendar and daily activity sheets; maintain attendance logs and progress notes per policy.
• Track participation and satisfaction; use data to adjust programming.
• Maintain resident engagement software/records if used.
• Recruit, screen, train, schedule, and recognize volunteers; maintain required logs and files.
• Coordinate guest speakers, performers, faith leaders, schools, and community groups.
• Coordinate resident transportation needs and schedules for activities, medical appointments, and community events; ensure proper supervision, permissions, and safety checks.
• Plan and execute community-wide and holiday events (set-up, décor, vendors/entertainers, AV).
• Ensure timely and accurate vendor paperwork (contracts, W-9s, invoices) following company policy.
• Hire, schedule, train, coach, and evaluate Engagement team members within budgeted hours.
• Provide in-service education on engagement best practices, dementia communication, and hospitality standards.
• Implement safe activity practices (equipment, sanitation, food handling for events, mobility/transfer awareness).
• Participate in QA/Safety/Infection-Control committees and drills; adapt programming during outbreaks or restrictions.
• Protect resident privacy and confidential information at all times.
• Partner with Sales & Marketing on events, tours, social media content (per policy), and referral outreach to support census.
• Lead “New Resident Welcome” and “Resident Birthday” programs.
• Manage department budget (supplies, entertainers, transportation, subscriptions) and inventory.
• Ensure accurate, timely clerical work (calendars, newsletter content, schedules, purchase orders).
• Hold monthly Resident Council and ensure follow-up on suggestions.
• Provide coverage plans during staff absences.
• Manager on Duty (MOD): Participates in the community’s MOD rotation, including some evenings, weekends, and holidays, and serves as the on-site administrative lead during assigned shifts.
• Perform other duties as assigned.

Qualifications:

• Recent history of care experience in senior housing setting
• Excellent customer service and communication skills
• Positive and cheerful disposition
• Proven leadership and organizational qualities
• Comfortable making decisions and directing others
• Knowledge of progression and care of dementia residents
• High school graduate or equivalent GED
• Currently certified or willing to maintain CPR Certification

Benefit & Perks:

• Health insurance costing as little as $50/pay period Individual, Full Time Employees
• Benefits eligibility starting 1st of the month following hire date for *Full Time Employees*
• Robust benefit plan offerings including Medical (PPO and HAS Plans), Dental, Vision, Critical Illness, Accident Insurance, HSA, FSA, etc.
• Employer Paid Short Term/ Long Term Disability, Life Insurance, Employee Assistance Program
• 401(k) plan with employer match
• Paid Time Off and Paid Holidays
• Daily employee meal provided
• Employee referral bonus program

Longevity Senior Living is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.