Director of Digital Technology

Chabad On Campus International; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Flexible spending accounts

Paid parental and family leave

Generous paid time off

Job summary

Chabad on Campus International (COCI) in Brooklyn, NY seeks a Director of Digital Technology to own and elevate our digital products and platforms. This leadership role shapes strategy, aligns cross-functional teams, and guides a portfolio of SaaS tools from vision through execution.

You will champion user needs, oversee budgets, manage external partners, and stay ahead of AI trends to keep us mission-driven and impactful across our campus network.

Qualifications

• Leadership of digital products or technology—as a product manager or technology leader who has overseen software and digital tools.
• Track record in sales, partnerships, or customer-facing roles with a feel for user needs.
• Experience managing people and/or external technology partners.
• Affinity for our mission and the communities we serve.

Responsibilities

• Translate organizational vision into a clear, actionable plan and oversee its execution end-to-end.
• Understand our users deeply, advocate for their needs, and sell them on the value of our technology.
• Gather feedback, resolve issues quickly, and bring strategic patterns back to senior leadership.
• Set priorities across products and projects based on urgency and value.
• Stay current on technology and AI trends and bring forward-looking ideas.
• Steward the digital budget and articulate the value of investments.
• Represent our digital vision credibly to partners, funders, and stakeholders.

Skills

Digital leadership

Product management

Stakeholder communication

Team leadership

Strategic thinking

Mission alignment

Tools

CRM platforms

SaaS platforms

AI awareness

Job description

Chabad on Campus International (COCI) - Brooklyn, NY Full-time · In-person / Hybrid

Chabad on Campus International supports a global network of Jewish professionals on over 1,000 college and university campuses, engaging more than 160,000 students annually. Technology sits at the heart of that work — the digital tools we build empower the network of Chabad on Campus centers to reach, engage, and support Jewish students in ways they never could before. We are looking for a Director of Digital Technology to own and elevate everything we do in this space.

The Role

This is a leadership role, not a hands-on engineering role — you do not need to write code. What you do need is to be genuinely innovative and forward-thinking about technology: someone who sees where the world is heading, understands what's possible, and can lead a talented team and a portfolio of digital products toward it.

Just as important, you'll be the person who brings our technology to the people who use it. You'll understand our users deeply, champion their needs, and be able to sell the value of what we build. You'll turn high-level vision into a clear plan and drive its execution — giving our digital work a single, capable owner.

What You'll Own

• Products & platforms — The full portfolio of our digital products and platforms — most of which we deliver as software-as-a-service (SaaS) products to Chabad on Campus centers — including our student-facing mobile app, our CRM for campus centers, fundraising platforms, event registration and RSVP systems, websites, and internal portals. You'll set the plan for where they go and ensure they're built, delivered, and maintained well.
• Organization-wide technology — Overseeing the technology that powers every team across Chabad on Campus International, ensuring each has the digital tools and support they need to deploy and run their programs.
• The team — Leading, mentoring, and developing a team of specialists, and getting the best from technical talent even though you're not technical yourself.
• Partners & vendors — Managing outside development and technology partners — priorities, roadmaps, delivery, quality, and accountability.
• Innovation — Keeping us ahead of the curve, including a thoughtful, responsible approach to AI and emerging tools.
• The customer — Being the primary voice of the customer for everything digital.

What You'll Do

• Translate organizational vision into a clear, actionable plan and oversee its execution end-to-end.
• Understand our users deeply, advocate for their needs, and sell them on the value of our technology to drive adoption.
• Gather feedback, resolve issues quickly, and bring strategic patterns and opportunities back to senior leadership.
• Set priorities across products and projects based on urgency and value, and hold your team and partners to their commitments.
• Stay current on technology and AI trends and bring a forward-thinking point of view on where we should go next.
• Steward the digital budget and be able to articulate the value and impact of our investments.
• Represent our digital vision credibly to partners, funders, and stakeholders.

Who You Are

• A tech visionary — Innovative and forward-thinking about technology — you get excited about what's possible and how to apply it.
• A capable overseer — Able to lead engineers, designers, and vendors, weigh technical tradeoffs, and earn their trust without building it yourself.
• A seller and a listener — A persuasive communicator who can pitch and sell technology and genuinely listen for what customers need.
• A people leader — Experienced in leading and developing people; you make the team around you better.
• Strategically minded — Eager to grow toward big-picture, long-term thinking — spotting patterns and root causes, not just solving the problem in front of you.
• Mission-driven — Motivated by our mission and able to connect authentically with the people and communities we serve.

Experience We Value

Strong candidates will bring a mix of the following, rather than every item:

• Leadership of digital products or technology — as a product manager, product owner, or technology leader who has overseen (not necessarily built) software and digital tools.
• A track record in sales, partnerships, or customer-facing roles, with a real feel for user needs.
• Experience managing people and/or external technology partners.
• An affinity for our mission and the communities we serve.

The role offers a competitive, six-figure compensation package, commensurate with experience and qualifications. We also offer a comprehensive benefits package that includes:

• Generous paid time off
• Health insurance
• Flexible spending accounts
• Paid parental and family leave