Director of Digital Product, Deviations QMS Lead (Pharma)

MSD Malaysia; West Point (PA); Hybrid; USD 173,000 - 273,000; Full time

Benefits offered by this job

Annual bonus

Long‑term incentive

Medical, dental, vision

Retirement benefits (401(k))

Paid holidays and vacation

Job summary

Merck & Co., Inc. seeks a Senior Digital Delivery Lead to drive Deviations QMS digitization within a global cloud platform. You will lead cross-functional teams, translate business strategies into IT initiatives, and ensure GxP and SDLC compliance across sites and regions.

You will partner with SMEs and the Investigations Product Owner to deliver prioritized backlogs, implement AI/ML capabilities, and optimize TCO while championing user-centered design.

Qualifications

• Bachelor's degree in a scientific/technical field required.
• 10+ years of pharma/regulatory experience in related roles.
• Experience leading cross-divisional process improvements and cloud rollouts.
• Proven backlog prioritization with development teams.
• Strong leadership across matrix, internal and external teams.

Responsibilities

• Lead digital delivery for Deviations/Issue Management in a QMS.
• Define product vision, roadmap, and prioritized backlog.
• Translate business strategy to IT initiatives with SMEs and PO.
• Ensure GxP and SDLC compliance in global cloud deployments.
• Drive relationships with leaders to align investments and portfolio.

Skills

Asset Management

Backlog Management

Backlog Prioritization

Product Management

Product Roadmap

Stakeholder Relationship Management

Strategic Planning

Strategic Thinking

Delivery Coordination

Influencing Without Authority

Organizational Change Management

Requirements Management

Process Alignment

Leadership

Regulatory Compliance

Education

Bachelor's degree in computer science, engineering, biology, chemistry, or a related scientific/technical field

Tools

JIRA

Confluence

Veeva Vault QMS

Trackwise

SAP ECC 6.0

Appian

SAP S4 Hana

Job description

Merck & Co., Inc. seeks a Senior Digital Delivery Lead to drive Deviations QMS digitization within a global cloud platform. You will lead cross-functional teams, translate business strategies into IT initiatives, and ensure GxP and SDLC compliance across sites and regions.

You will partner with SMEs and the Investigations Product Owner to deliver prioritized backlogs, implement AI/ML capabilities, and optimize TCO while championing user-centered design.