Director, Digital Deviations & Issue Management QMS

Merck & Co.; Rahway (NJ); Hybrid; USD 173,000 - 273,000; Full time

Job summary

Merck & Co., Inc. in Rahway, NJ, seeks a Digital Product Manager for Deviations & Issue Management QMS to drive digitization of Deviations and AI/ML capabilities within the GxP environment.

You will lead cross-functional teams and partner with SMEs to deliver large-scale cloud implementations across the QMS landscape. The role emphasizes stakeholder alignment, SDLC compliance, and data-driven decision making, with an emphasis on reducing costs, improving user experience, and enabling scalable,

Qualifications

• Bachelor’s degree in a technical field; 10+ years in pharma/regulated industry.
• Experience leading cross-divisional, large-scale IT/product initiatives.
• Hands-on knowledge of QMS systems and GxP validation practices.

Responsibilities

• Lead Digital Delivery for Deviations & Issue Management in Veeva QMS Vault.
• Define product vision, roadmap, and prioritize IT initiatives.
• Translate business strategy to IT requirements for GxP systems.
• Drive end-to-end delivery of global cloud platform implementations.
• Ensure compliance with SDLC, validation, and regulatory standards.

Skills

Product Management

Stakeholder Management

SDLC for GxP

Cloud Platform Deployments

AI/ML Capabilities

Regulatory Compliance

Education

Bachelor's degree in CS/Engineering/Science

Tools

Veeva Vault QMS

Trackwise

SAP

Appian

JIRA

Confluence

Job description

Merck & Co., Inc. in Rahway, NJ, seeks a Digital Product Manager for Deviations & Issue Management QMS to drive digitization of Deviations and AI/ML capabilities within the GxP environment.

You will lead cross-functional teams and partner with SMEs to deliver large-scale cloud implementations across the QMS landscape. The role emphasizes stakeholder alignment, SDLC compliance, and data-driven decision making, with an emphasis on reducing costs, improving user experience, and enabling scalable,