Director of Design & Brand Innovation (Remote)

Bill.com, LLC.; San Jose, Draper (CA, UT); Hybrid; USD 185,000 - 232,000; Full time

Benefits offered by this job

100% paid employee health, dental, and

Vision plans

Life Insurance

Long & Short-term disability

Employee Assistance Program (EAP)

11+ holidays and wellness days

Flexible time off

Employee Stock Purchase Program

Wellness & Fitness initiatives

Employee recognition and referral

Job summary

BILL is hiring a Director of Design to own the visual presence of BILL across campaigns, web experience, video, events, and templates. You will lead in-house designers spanning brand, campaign, motion, and graphic design, while collaborating with agency partners to maintain high standards.

You will report to the VP of Marketing and guide a team with strong talent and systems. This leadership role focuses on people, process, and partnerships, with hands-on involvement in concepting and art

Qualifications

• 10+ years in design, with at least four leading a multidisciplinary in-house creative team, including managing Creative Directors or other people managers.
• A portfolio with two kinds of receipts: work you made, and work your team made under your direction.
• Experience building and governing a brand design system in a fast-moving company, and keeping it in use.
• Hands-on experience bringing AI tools into a creative team's workflow, with a real opinion on where they help, where they don't, and how you protect quality along the way.
• Experience producing video and motion for marketing, either directly or by building the team and vendor mix to do it.
• Experience running agencies, contractors, and a budget from RFP through delivery.
• Comfort represents design to C-level partners, making the case for creative quality with clarity and data, and saying no when the work doesn't meet the bar.
• Craft depth across Adobe Creative Cloud, Figma, motion and video tools like After Effects and Premiere, and AI-assisted workflows.
• Bonus points if you've led design through a brand transformation, shaped how AI features get expressed visually in a product people trust with their money, partnered with web and growth teams on redesigns and conversion testing, or worked in fintech or another regulated industry.

Responsibilities

• Lead and grow a team. Set the bar, run critiques worth showing up for, and build a culture where great designers get better.
• Set the creative vision for the BILL brand and drive it through campaigns, web, product marketing, event signage, swag, and more.
• Rebuild how the team works around AI: tools, guardrails, and intake/review to grow output faster than headcount.
• Build video production into a weekly pipeline; decide staffing, contracting, and agency relationships for steady cadence.
• Own the brand design system: standards, templates, and governance across Marketing, agencies, and internal teams.
• Run the team end to end like an agency: intake, prioritization, budgeting, and vendor management.
• Partner with Brand on positioning, Web on site/conversion testing, and Product Design on brand cohesion across journeys.
• Write briefs for big work, present to senior leadership, and demonstrate impact to the business.
• Hire, develop, and retain great designers.

Skills

Design leadership

Team management

Brand design system

AI in design workflows

Video + motion design

Agency management

Executive communication

Adobe Creative Cloud

Figma

Motion graphics

Tools

After Effects

Premiere Pro

Adobe Creative Cloud

Figma

Job description

BILL is hiring a Director of Design to own the visual presence of BILL across campaigns, web experience, video, events, and templates. You will lead in-house designers spanning brand, campaign, motion, and graphic design, while collaborating with agency partners to maintain high standards.

You will report to the VP of Marketing and guide a team with strong talent and systems. This leadership role focuses on people, process, and partnerships, with hands-on involvement in concepting and art